Operations Manager Management Pack for Exchange 2010 - Knowledge Base
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Exchange Server 2010 Manager Management
- Operations Manager Management Pack for Exchange 2010
- Common Components
- Active Directory Access
- Hub Transport and Edge Transport
- Agents
- Transport
- A secure connection from a domain-secured domain failed to authenticate because validation of the TLS certificate failed.
- Spam quarantine message generation may fail because there was an error reading the quarantine mailbox configuration from the directory.
- SMTP Connector rejected an incoming connection - the maximum number of connections has been reached
- The configuration for one of the SMTP Receive connectors is invalid
- Replay for 99 percentile of messages.
- An invalid smart hosts string was detected in the routing tables for the specified SMTP connector. The SMTP connector has been ignored.
- No route could be found to the MDB file for the Public Folder Hierarchy in the routing tables.
- Initialization of outbound authentication failed with the specified error for the Send connector.
- A non-SMTP gateway connection failure has occurred: The drop directory doesn't have the correct access permissions.
- No target bridgehead servers were found for this routing group connector in the routing tables.
- Collect: SmtpAvailability: Failures Due To Active Directory Unavailable
- Exchange was unable to load the Active Directory recipient cache performance counters.
- Remote server advertised hash authentication for Exchange, which isn't supported by this server.
- The path to the location for the protocol logging for Receive connectors hasn't been set, so the existing path will be used.
- An invalid network adapter is specified in the Transport server DNS configuration
- SMTP rejected a mail because the Active Directory lookup for the sender address returned validation errors
- Categorizer for 99 percentile of messages.
- A transient configuration error was detected while the routing configuration was being loaded.
- Exchange was unable to load the resolver performance counters.
- The Exchange authentication certificate must be updated. Run the Enable-ExchangeCertificate command on this server to update it.
- Transport availability impacted - SMTP availability of receive connector Default not meeting KHI threshold over last 15 minutes - Yellow(<99).
- The STARTTLS certificate has expired. The certificate must be renewed to resume mail flow.
- The Routing tables failed to load because Active Directory is unavailable. The system will continue to use the old instance if there is one.
- Microsoft Exchange Transport is rejecting messages because the available disk space has dropped below the configured threshold
- Transport availability impacted - SMTP availability of receive connector Client not meeting KHI threshold over last 15 minutes - Yellow(<99).
- The SmtpReceive process failed to start listening on a configured binding because the specified address is already in use
- The Exchange Transport service is rejecting message submissions due to memory consumption higher than the configured threshold
- The topology doesn't have a route to an Exchange 2003 server from the Routing Group in the routing tables. The recipients will not be routed to this server.
- The OnRoutedMessage agent failed to handle a catchable exception.
- No route has been created for this Public Folder Hierarchy in the routing tables.
- The route to the source transport or MTA server for the specified connector couldn't be found in the routing tables.
- Collect: SmtpAvailability: Failures Due To WLID Down
- The attempt to bind to the SourceIPAddress configured on the Send connector failed. The SourceIPAddress should be checked for correctness.
- There wasn't enough disk space to complete the database operation. The Microsoft Exchange Transport service is shutting down.
- The Non-SMTP Gateway Connection failed because the drop directory filename exceeds the system-defined maximum length.
- An agent didn't close the MIME stream after handling the event for a message. The message has been rejected. Please report this problem to the agent vendor
- Outbound direct trust authentication failed for the certificate. Make sure the EdgeSync service (MSExchangeEdgeSync) is running.
- The Exchange Transport service was unable to start listening on the receive connector binding because an error was encountered
- A Non-SMTP Gateway Connection failure has occurred on the specified connector: the drop directory does not exist.
- The topology doesn't have a route to this connector in the routing tables, so the connector will not be used.
- The Exchange Transport service was unable to listen on the Receive connector because a 'Socket Access Denied' error was encountered
- Collect: SmtpAvailability: Failures Due To MaxInboundConnectionLimit
- The Transport database log file path is invalid. The Microsoft Exchange Transport service is shutting down.
- The Tranport service failed to create the Pickup directory. Pickup won't function until the directory is created.
- Service Restart for 99 percentile of messages.
- An Exchange 2003 server was found in the Exchange 2010 Routing Group in the routing tables.
- Routing group configuration supported only in routing groups with Exchange 2003 servers.
- The path to the protocol logging location for Receive connectors has not been set. As a result no protocol log for Receive connectors was written
- A secure connection to a domain secure domain could not be established because the validation of the TLS server certificate failed.
- The connection to a secure domain on a Send connector failed because Transport Layer Security (TLS) negotiation failed.
- A secure connection to a domain-secured domain couldn't be established because validation of the TLS certificate failed.
- Can't delete files from Pickup directory. Verify Network Service account has Delete Subfolders and Files permission for the directory.
- The SMTP service completed authentication but couldn't determine the account name or security identifier (SID) for this authentication attempt
- SMTP authentication errors from this remote site have exceeded the maximum allowed
- Exchange was unable to load the routing performance counters.
- The STARTTLS certificate will expire soon. The certificate must be renewed to preserve mail flow.
- The Exchange Transport process isn't responding and will be forced to shut down.
- Couldn't open a Transport database because a log file is missing or corrupted. The Transport service is shutting down.
- The database file doesn't match the log files. The Microsoft Exchange Transport service is shutting down.
- The Send connector requires Transport Layer Security before the MailFrom command but the server can't establish TLS.
- A message from a domain-secured domain could not be authenticated because the server did not use Transport Layer Security (TLS).
- A certificate used for federation is about to expire
- More than 90% messages failed to decrypt during cross-premise decryption.
- Exchange could not read the Receive connector configuration. The Microsoft Exchange Transport service will be stopped.
- The topology doesn't contain a route to the server in the Active Directory site in the routing tables.
- The message could not be received from a domain-secured domain because of a configuration error on a Receive connector.
- Exchange was unable to load the STARTTLS certificate from the local store because of a mismatch with what was configured on connector FQDN.
- Outbound authentication failed at the send connector. It may have failed to acquire a Kerberos ticket for the destination target name.
- The SMTP connector rejected an incoming connection because the maximum number of connections for this connector has been reached
- No source routing group was found in the routing tables for the specified connector. Therefore, the connector has been skipped.
- A route to the owning server couldn't be found in the routing tables. Messages sent to recipients on this store won't be routed.
- Inbound direct trust authentication failed for a certificate
- The transport process could not load poison message information from the registry. Access to the registry failed with the specified error.
- Exchange couldn't find a certificate in the personal store on the local computer.
- Can't open or rename file in the Pickup directory. As a result, some mail may not be processed by Pickup. For more information, review the event description.
- The SMTP Receive connector rejected the specified error message because of a database issue
- The maximum allowable number of retries to load routing configuration data has been reached. The service will be stopped.
- Store Driver Submission for 99 percentile of messages.
- Processing the MSExchangeTransport Pickup file caused the Transport process to fail. The file will be deleted.
- Message Deferred for 99 percentile of messages.
- A Transport database operation has encountered a fatal error. The Transport service is shutting down.
- Collect: SmtpAvailability: Failures Due To I/O Exceptions
- The SmtpReceive process failed to start listening on a configured binding because IPv6 is not enabled
- SMTP Receive for 99 percentile of messages.
- A non-SMTP Gateway Connection failure has occurred on the specified connector: The Drop Directory Quota limit has been exceeded.
- Transport categorizer jobs are partially unavailable - percentage of available categorizer jobs - Yellow(<99)
- The MessageTrackingLog is enabled, but the MessageTrackingLogPath value is null, so the MessageTrackingLog will be disabled.
- No source Hub Transport servers or home MTA server set for the specified connector could be found in the routing tables.
- Couldn't categorize a non-expirable message.
- Collect: IsMemberOfResolver ResolvedGroups Cache Size Percentage
- MSExchangeTransport found a critical storage error and has stopped because of insufficient permission to update registry
- SendProtocolLogPath has been set to null, which disables protocol logging for all Send connectors on the server. No send protocol log will be written.
- Can't find the target bridgehead server for Routing Group connector in the routing tables. Ignoring the target bridgehead server.
- The Transport Layer Security (TLS) Certificate for the specified partner domain couldn't be validated.
- An accepted domain entry contains invalid data. As a result the associated record will be skipped.
- The connected routing group for the specified connector was not found in the routing tables.
- The server can't achieveTransport Layer Security which the Receive connector requires for the MailFrom command to be run
- Transport found a connector with source servers belonging to multiple Active Directory sites. Transport only uses servers in site with least-cost route.
- Transport latency impacted - percent messages completing categorization over last 30 min - Yellow(<90).
- The connection to a secure domain failed because the Transport Layer Security negotiation was unsuccessful.
- Failed to read message customization configuration.
- Collect: SmtpAvailability: Failures Due To TLS Errors
- The account provided valid credentials; however, it is not authorized to use the server to submit mail to SMTP, so the authentication has failed
- The non-nullable column in the Extensible Storage Engine (ESE) can't be found in the actual database table.
- Collect: SmtpAvailability: Total Connections
- Transport latency impacted - percent messages completing categorization over last 5 min - Red(<1).
- Collect: SmtpAvailability: Failures Due To Back Pressure
- Transport pipeline tracing is active, which may degrade system performance.
- The account provided valid credentials; however, it does not have submit permissions on the SMTP Receive connector, so the authentication has failed
- A configuration change was detected but the updated Receive connector configuration could not be read. The configuration change will be ignored.
- Activation of transport components failed because of an unexpected exception.
- Transport Categorizer Jobs are unavailable - percentage of available categorizer jobs - Red(<90)
- The TLS certificate used for SMTP authentication by Exchange couldn't be read from Active Directory
- The connection to the Send connector was disconnected by the remote server.
- SMTP Send for 99 percentile of messages.
- Unreachable Queue for 99 percentile of messages.
- A non-SMTP address space has been detected on the SMTP Send connector that is configured to use DNS for routing messages. The address space will be ignored.
- The database is already in use. The service will be stopped.
- The transport process couldn't remove poison message information from the registry. Access to the registry failed with the specified error.
- The Send connector has failed to authenticate with the remote server.
- Percentage of messages completing categorization.
- SMTP rejected a mail because the Active Directory lookup for the FROM address failed: the send-on-behalf-of check returned invalid data
- Collect: SmtpAvailability: Server Alive
- Initialization of inbound authentication failed with an error for a Receive connector
- A message from a domain-secured domain failed to authenticate because the TLS certificate does not contain the domain name.
- A Send connector error occurred while connecting to the specified server.
- Total Server Latency for 99 percentile of messages.
- Pickup service cannot submit the message due to database issues.
- A message from a domain-secured domain failed to authenticate because no Transport Layer Security (TLS) certificate was supplied.
- Exchange was unable to load the configuration information needed for routing. The operation will be retried after the specified interval.
- The target routing group wasn't found for this routing group connector in the routing tables. The connector will be skipped.
- MSExchangeTransport has detected a critical storage error and has taken an automated recovery action by moving the database
- Submission Queue for 99 percentile of messages.
- Exchange can't obtain the fully qualified domain name (FQDN) of the specified Exchange server in the routing tables.
- The process to start transport agents failed. The transport service will be stopped.
- Exchange was unable to register the service principal name.
- A column in the Extensible Storage Engine (ESE) contains an incorrect data type.
- External Servers Latency for 99 percentile of messages.
- The worker process has failed to load the specified application configuration file. Please check the format of this file.
- The STARTTLS certificate for the remote server has expired. The certificate must be renewed to resume mail flow.
- PoisonCount has reached or exceeded the configured poison threshold.
- Collect: SmtpAvailability: Activity Percentage
- The connection was dropped due to an agent error.
- A message was rejected by the remote server. This message will be deferred and retried because it was marked for retry if rejected.
- Categorizer Job Availability
- A DNS failure occurred at the Send connector. See the associated diagnostic information.
- Exchange couldn't read the Receive connector configuration so the service will be stopped.
- A configuration update occurred, but the internal cache failed to load. The existing configuration will be retained.
- The specified connector experienced a non-SMTP gateway connection failure. An I/O exception occurred when writing to the drop directory.
- The internal TLS certificate for this server is missing.
- No source routing group was found in the routing tables for the specified connector with connected routing groups.
- There is no default authoritative domain or the domain name is empty.
- MSExchangeTransport has detected a critical storage error but won't take recovery actions
- Anti-spam agents are enabled, but the list of internal SMTP servers is empty
- The Exchange Transport service was unable to start listening on the Receive connector binding because the address is already in use
- The MSExchangeTransport Pickup process does not have the necessary
- The transport process crashed during a message processing operation. For more information, review the call stack in MSExchangeTransport event 10003.
- The OnSubmittedMessage agent did not handle a catchable exception.
- The topology doesn't have a route to the Active Directory site in the routing tables.
- Authentication of the connection to a secure domain failed because the TLS server certificate didn't contain the name of that domain.
- The Microsoft Exchange Transport Service (MSExchangeTransport) isn't running
- Collect: IsMemberOfResolver ExpandvedGroups Cache Size Percentage.
- An accepted domain entry was found to be corrupt in Active Directory so the configuration was rejected.
- The Microsoft Exchange Transport service doesn't have sufficient permissions to write the Pickup directory location to the registry.
- MSExchangeTransport detected a critical storage error but didn't complete the recovery action
- SMTP Send Connect for 99 percentile of messages.
- The Active Directory site for the specified Exchange server was not determined from the routing tables.
- The Microsoft Exchange EdgeSync Service (MSExchangeEdgeSync) isn't running
- Delivery Queue for 99 percentile of messages.
- The SendProtocolLogPath parameter is set to null; therefore, Exchange will continue to use the old location for protocol log storage.
- The database checkpoint file (.chk) is missing or corrupted. The Microsoft Exchange Transport service is shutting down.
- Collect: SmtpAvailability: Availability Percentage
- Store Driver Delivery for 99 percentile of messages.
- Exchange was unable to create the Routing Table log file or directory.
- The Transport process couldn't save poison message information to the registry.
- Exchange was unable to delete the Routing Table log file.
- Content Aggregation for 99 percentile of messages.
- At least one file couldn't be processed. These files have been tagged with .bad extensions. Look for .bad files, and verify the content is valid.
- Read-only files have been found in the Pickup directory.
- A routing group for the specified Exchange server couldn't be determined in the routing tables.
- Transport availability impacted - Server down over last 5 minutes - Red(<50)
- Transport Log Search
- File Distribution Service
- Transport Throttling Client
- All Server Roles
- Remote PowerShell
- Internal Role Services Monitoring
- Service Monitoring
- Domain Controller
- Server
- MSExchangeRPC Service Monitoring
- Client Access
- Unified Messaging
- Mailbox
- Hub Transport
- Edge Transport
- Monitoring Components
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