Topic Last Modified: 2010-10-25

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	2069
Event Source	MSExchangeRepl
Alert Type	Error
Rule Path	Microsoft Exchange Server/Exchange 2010/Mailbox/Database Copy
Rule Name	Failed to remove a log file for database. Either the file is in use or the service has insufficient permissions.

Explanation

This Error event indicates one of two possible events:

As part of replication inspection, the Microsoft® Exchange Replication (MSExchangeRepl) service cannot remove a log file that failed inspection from the inspector directory.
As part of replication startup, the replication service cannot clean out old unrelated log files that were in the process of being copied and inspected during a previous replication session. This error occurs if either of the following conditions is true:
- There is an I/O exception.
- There are incorrect file permissions when the replication service tries to delete the log file.

Replication for the given storage group goes into a failed state when this error occurs. After the error is resolved, replication resumes.

Note:
During the replication process, a log file that is copied to the passive node is inspected for corruption before it is played against the database copy. The inspection occurs in its own directory, which is known as the inspector directory. This directory is located under the directory that is configured for the storage group copy on the passive node.

User Action

To resolve the error, do one or more of the following:

Verify that the physical storage is configured correctly. For more information, see How to View Storage Group Configuration in a CCR Environment.
Verify that the inspector directory for the storage group can be accessed. Also verify that a file can be created and deleted in that directory. Check and correct the permissions on the directory.
Correct any detected storage hardware problems or failures.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.