Topic Last Modified: 2009-12-28

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	^(8339\|8360)$
Event Source	MSExchangeAL
Alert Type	Error
Rule Path	Microsoft Exchange Server/Exchange 2010/Mailbox/System Attendant
Rule Name	Could not establish a secure LDAP connection to the server. The domain controller is not running Windows 2000 SP3 or later.

Explanation

This alert indicates that the Exchange server could not establish a signed or encrypted Kerberos Lightweight Directory Access Protocol (LDAP) connection to the domain controller specified in the event description.

Event 8339 indicates that the Exchange server could not establish a signed Kerberos LDAP connection to the domain controller because the domain controller was not running the required version of Windows Server.
Event 8360 indicates that the Exchange server could not establish an encrypted Kerberos LDAP connection to the domain controller specified in the event description because the domain controller was not running the required version of Microsoft Exchange Server.

Microsoft Exchange Server 2010 requires at least one Windows Server 2008 Service global catalog server in every Windows site to support Active Directory change notification.

User Action

To resolve this alert, do one or more of the following:

Review the System and Application event logs for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.
Upgrade the server specified in the error to the required version of Windows Server.
If you cannot resolve this error, or experience other problems or mail flow interruptions in your Exchange environment, contact Microsoft Product Support Services. For information about contacting support, visit the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.