Topic Last Modified: 2010-03-04

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	7011
Event Source	MSExchangeTransportLogSearch
Alert Type	Warning
Rule Path	Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport Log Search
Rule Name	The Microsoft Exchange Transport Log Search service failed because MessageTrackingLogPath was set to an invalid value.

Explanation

This Error event occurs when the following conditions are true:

The Microsoft Exchange Transport Log Search service is started.
The value of the MessageTrackingLogPath parameter is set to $null on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet.

This error condition does not prevent the Microsoft Exchange Transport Log Search service from starting. However, any searches that you try by using the Get-MessageTrackingLog and Search-MessageTrackingReport cmdlets in the Exchange Management Shell or the Delivery Reports tool in the Exchange Control Panel, or the Tracking Log Explorer tool in the Exchange Management Console will fail as if the Microsoft Exchange Transport Log Search service were not started.

By default, the following configurations options related to tracking logs are configured on all Microsoft Exchange Server 2010 computers that have the Hub Transport server role, the Mailbox server role, or the Edge Transport server role installed:

The value of the MessageTrackingLogEnabled parameter on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet is set to $true.
The MessageTrackingLogPath parameter on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet is set to C:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\Logs\MessageTracking.

To disable message tracking, the preferred method is to set the MessageTrackingLogEnabled parameter to $false on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet. However, you can also disable message tracking by setting the MessageTrackingLogPath parameter to $null on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet.

User Action

To resolve this error, do one of the following:

Configure a valid directory for message tracking logs on the server that is logging this error.
If you don't want to use message tracking functionality, disable message tracking using the preferred method.

For more information about making changes to your message tracking configuration, see Configure Message Tracking.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.