Topic Last Modified: 2010-06-23

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager runs Exchange Management Shell cmdlets to monitor your Exchange organization. Running cmdlets triggers one or more Operations Manager alerts if a problem is detected.

To learn more about this alert, in Operations Manager, do one or more of the following:

Details

Product Name

Exchange

Product Version

14.0 (Exchange 2010)

Event ID

^(500|1000|1001)$

Event Source

MSExchange Monitoring ExchangeSearch

Server Role

Ex14. Mailbox

Rule Path

Microsoft Exchange Server/Exchange 2010/Mailbox/Mailbox Test Configurations

Rule Name

Error occurred while executing the Test-ExchangeSearch diagnostic cmdlet.

Explanation

The cmdlet that ran to trigger this event is the Test-ExchangeSearch cmdlet. The Test-ExchangeSearch cmdlet tests that Exchange Search is currently enabled and is indexing new e-mail messages in a timely manner. This Error event indicates that the Test-ExchangeSearch cmdlet failed to run.

Thank you for clicking the link that brought you to this page. Your input helps us identify those areas for which we need to provide more information. Although there is as yet no supplementary content specifically written to help resolve this Exchange 2007 alert, here are some recommended next steps to learn more about this alert:

If this alert was generated by an Application log event or Exchange 2007 Management Pack script, you can do one or more of the following:

  • Review the description of the event that triggered the alert: from the MOM Operator Console, select this alert, and then click the Properties tab.

  • Review all events that have been logged that meet the criteria of this MOM alert: from the MOM Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.

  • Search for more information about the event that triggered this alert at the Events and Errors Message Center.

Regardless of the type of MOM alert that was generated, you may nevertheless be able to learn about it by doing one or more of the following:

User Action

To resolve this error, do one or more of the following:

  • For detailed information about the cause of this event, review the MOM Operator Console. For more information, see "Introduction" earlier in this topic.

  • Review the Application log and System log on your Exchange 2010 servers for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • Resolve your issue by using self-support options, assisted support options, and other resources. You can access these resources from the Exchange Server Solutions Center. From this page, click Self-Support Options in the navigation pane to use self-help options. Self-help options include searching the Microsoft Knowledge Base, posting a question at the Exchange Server forums, and others. Alternatively, in the navigation pane, you can click Assisted Support Options to contact a Microsoft support professional. Because your organization may have a specific procedure for directly contacting Microsoft Technical Support, be sure to review your organization's guidelines first.

For more information about Exchange Search, see the following topics:

  • Test-ExchangeSearch

  • Managing Exchange Search

  • Diagnose Exchange Search Issues

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.