Topic Last Modified: 2010-01-21

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	5027
Event Source	MSExchangeTransport
Alert Type	Error
Rule Path	Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport
Rule Name	No source routing group was found in the routing tables for the specified connector with connected routing groups.

Explanation

This Error event indicates that the Microsoft Exchange Server 2010 transport routing engine can't find the specified source routing group for the connector with the specified connected routing groups.

Routing group connectors are used in Exchange 2010 for Hub Transport servers to communicate with Exchange Server 2003 bridgehead servers.

User Action

To resolve this error, follow one or more of these steps:

Verify that the source routing group that is specified in the error message text exists.
Verify that the specified source routing group contains an Exchange 2003 bridgehead server that is reachable on the network.
Review other related Error and Warning events in the Application log. These related events may help you find the root cause of this error.
If the recommended steps do not resolve this error, contact Microsoft Customer Support Services. For more information about how to contact support, visit the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.