Topic Last Modified: 2010-02-18

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	2002
Event Source	MSExchangeTransport
Alert Type	Warning
Rule Path	Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport
Rule Name	A Send connector error occurred while connecting to the specified server.

Explanation

This Warning event indicates that an error occurred when the specified Send connector tried to connect to the specified remote server.

User Action

To resolve this warning, do one or more of the following:

Make sure that the Microsoft Exchange server that logged this event can connect to the remote server that is specified in the warning message text. For example, use the Ping or PathPing command-line tools to test basic connectivity. Use Ping to isolate network hardware problems and incompatible configurations. Use PathPing to detect packet loss over multiple-hop trips. For more information, see Microsoft Knowledge Base article 325487, How to troubleshoot network connectivity problems.
Review the Application log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.
If you experience mail flow interruptions or other problems in your Exchange environment after you try to resolve this issue, contact Microsoft Customer Support. For information about how to contact support, visit Microsoft Help and Support.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.