Topic Last Modified: 2010-08-15

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	1032
Event Source	MSExchangeTransport
Alert Type	Warning
Rule Path	Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport
Rule Name	The server can't achieveTransport Layer Security which the Receive connector requires for the MailFrom command to be run,

Explanation

This Error event indicates that the specified Receive connector must use Transport Layer Security (TLS) for all messages that are accepted by the connector. However, the Receive connector is not configured to accept TLS authentication.

A Receive connector requires TLS for all incoming when the RequireTLS parameter on the Set-ReceiveConnector cmdlet in the Exchange Management Shell is set to the value $true. The default value is $false.

If the Receive connector is configured to accept TLS, an SMTP connection to the Exchange Hub Transport server or Edge Transport server that uses the specified Receive connector displays 250-STARTTLS in the response to the EHLO command. If the SMTP connection to the Hub Transport server or Edge Transport that uses the specified Receive connector does not display 250-STARTTLS in the response to the EHLO command, the Receive connector is not configured to accept TLS authentication.

User Action

To correct this error, do one of the following:

Configure the specified Receive connector to accept TLS authentication. The AuthMechanism parameter of the Receive connector must contain the value TLS. You can verify that the Receive connector accepts TLS by using Telnet on port 25 to connect to the Hub Transport server or Edge Transport server that contains the Receive connector, and then observing that 250-STARTTLS is displayed in the response to the EHLO command.
Configure the specified Receive connector not to require TLS by setting the RequireTLS parameter on the Set-ReceiveConnector cmdlet in the Exchange Management Shell to the value $false.

For more information, see the following topics:

Managing Connectors
Set-ReceiveConnector

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.