Topic Last Modified: 2010-09-12

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	1015
Event Source	MSExchangeFDS
Alert Type	Warning
Rule Path	Microsoft Exchange Server/Exchange 2010/Common Components/File Distribution Service
Rule Name	File Distribution Service: Failed to read property from metabase object. OAB synchronization suspended.

Explanation

This Error event indicates that the Microsoft File Distribution service did not read the offline address book (OAB) virtual directory path from the metabase. The metabase contains configuration information about the OAB virtual directory. The File Distribution service requires OAB virtual directory information to distribute OAB files.

This event may occur because of a corrupted metabase or configuration problems in the OAB virtual directory.

User Action

To resolve this error, use one or more of the following methods:

Review the Application log for related events. These related events may indicate a corrupted metabase. If the metabase is corrupted, restore it. For more information, see Working with the Metabase (IIS 6.0).
Review the Application log and System log on your Exchange 2010 servers for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.
Review the Operations Console in Operations Manager for detailed information about the cause of this alert. For more information, see the "Introduction" section in this article.
Resolve your issue by using self-support options, assisted support options, and other resources. You can access these resources from the Exchange Server Solutions Center. From this page, click Self-Support Options in the navigation pane to use self-help options. Self-help options include searching the Microsoft Knowledge Base, posting a question at the Exchange Server forums, and others. Alternatively, in the navigation pane, you can click Assisted Support Options to contact a Microsoft support professional. Because your organization may have a specific procedure for directly contacting Microsoft Technical Support, be sure to review your organization's guidelines first.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.