Topic Last Modified: 2010-02-22

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	2016
Event Source	MSExchangeTransport
Alert Type	Error
Rule Path	Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport
Rule Name	Initialization of outbound authentication failed with the specified error for the Send connector.

Explanation

This Error event indicates that the specified Send connector on the Hub Transport server or Edge Transport server experienced an authentication credential initialization failure with the specified remote server.

When a Send connector is configured to route outbound messages to a smart host, the following authentication methods are available:

None
Basic authentication
Basic authentication over Transport Layer Security (TLS)
Exchange Server authentication
Externally Secured

In the Exchange Management Console, you set the authentication methods for outbound connections to a smart host on the Configure smart host authentication settings page after you click Change on the Network tab of the Send connector properties page.

In the Exchange Management Shell, you set the authentication methods for outbound connections to a smart host by using the SmartHostAuthMechanism parameter on the Set-SendConnector cmdlet.

User Action

To resolve this error, do one or more of the following:

Verify that the Send connector and the destination smart host are configured to use a common authentication method with the correct credentials and required certificates.
Re-enter the username and password on the specified Send connector and at the remote server.
Make sure that the server that logged this event can connect to the specified remote server. For example, use the Ping or PathPing command-line tools to test basic connectivity. Use Ping to isolate network hardware problems and incompatible configurations. Use PathPing to detect packet loss over multiple-hop trips. For more information, see Microsoft Knowledge Base article 325487, Advanced network adapter troubleshooting for Windows workstations.

For more information, see the following topics:

Understanding Send Connectors
Configure Send Connector Properties
Set-SendConnector

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.