Topic Last Modified: 2010-02-18

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	9009
Event Source	MSExchangeTransport
Alert Type	Warning
Rule Path	Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport
Rule Name	The Microsoft Exchange Transport service doesn't have sufficient permissions to write the Pickup directory location to the registry.

Explanation

This Error event indicates that the Microsoft Exchange Transport service on the Hub Transport Server or Edge Transport server can't create the Pickup directory or the Replay directory at the specified location. If you change the location of the Pickup directory or the Replay directory, the Microsoft Exchange Transport service uses the security credentials of the Network Service user account to create the new directory and apply the correct permissions. If the new directory does not already exist, and the Network Service account has the permissions that are required to create folders and apply permissions at the new location, the new directory is created, and the correct permissions are applied to the directory. If the new directory already exists, the existing folder permissions are not checked.

The Pickup directory location is controlled by the PickupDirectoryPath parameter on the Set-TransportServer cmdlet. By default, the Pickup directory is located at C:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\Pickup. The Replay directory location is controlled by the ReplayDirectoryPath parameter on the Set-TransportServer cmdlet. By default, the Replay directory is located at C:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\Replay.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.