Topic Last Modified: 2010-02-15

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	2067
Event Source	MSExchange ADAccess
Alert Type	Warning
Rule Path	Microsoft Exchange Server/Exchange 2010/Common Components/Active Directory Access
Rule Name	A general Active Directory error occured. Review the error code in the event description to determine the cause of this error.

Explanation

This Error event indicates that the process specified in the event description encountered a general error during its ordinary operation.

User Action

To determine the cause of this error, follow these steps:

Increase diagnostic logging. Specifically, increase the diagnostic logging level on the Validation counter of the MSExchange ADAccess performance object to High. For detailed information about how to increase logging, see Manage Diagnostic Logging Levels.

After the diagnostic logging level has been set to High, review other Warning and Error events in the Application log to determine which attributes or properties contain invalid values.

Important After you have completed troubleshooting this issue, return logging to the default level, Lowest.
Review other related Error and Warning events in the Application log. These related events may help you find the root cause of this Error event.
For more information, search for the error code specified in the event description on Search the Support Knowledge Base (KB).

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.