Topic Last Modified: 2010-02-05
The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.
To learn more about this alert, in Operations Manager, do one or more of the following:
- From the Operations Console, double-click this alert, and then
click the General tab. Review the description of the alert
that includes the variables specific to your environment.
- From the Operations Console, double-click this alert, and then
click the Alert Context tab. Review the logged events that
meet the criteria of this Operations Manager alert.
Details
|
Product Name |
Exchange |
|
Product Version |
14.0 (Exchange 2010) |
|
Event ID |
302 |
|
Event Source |
MSExchange Antispam |
|
Alert Type |
Warning |
|
Rule Path |
Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Agents/Common |
|
Rule Name |
Exchange was unable to quarantine a message because the spam quarantine mailbox is invalid. Please configure the quarantine mailbox. |
Explanation
This Warning event indicates that the Content Filter quarantine mailbox is not configured.
User Action
To resolve this error, follow one or more of these steps:
- Log on to the Edge Transport server and configure the
quarantine mailbox using the following Exchange Management
Shell command: Set-ContentFilterConfig -QuarantineMailbox
<SmtpAddress>
For information about how to configure content filtering and the quarantine mailbox, see the following topics:
- Configure Content Filtering Properties
- Set-ContentFilterConfig
- Specify a Spam Quarantine Mailbox
- Configure Content Filtering Properties
- If you experience mail flow interruptions or other problems in
your Exchange environment after you try to resolve this
issue:
- Resolve your issue by using self-support options, assisted
support options, and other resources. You can access these
resources from the Exchange Server Solutions Center. From this page,
click Self-Support Options in the navigation pane to use
self-help options. Self-help options include searching the
Microsoft Knowledge Base, posting a question at the Exchange Server
forums, and others. Alternatively, in the navigation pane, you can
click Assisted Support Options to contact a Microsoft
support professional. Because your organization may have a specific
procedure for directly contacting Microsoft Technical Support, be
sure to review your organization's guidelines first.
- Resolve your issue by using self-support options, assisted
support options, and other resources. You can access these
resources from the Exchange Server Solutions Center. From this page,
click Self-Support Options in the navigation pane to use
self-help options. Self-help options include searching the
Microsoft Knowledge Base, posting a question at the Exchange Server
forums, and others. Alternatively, in the navigation pane, you can
click Assisted Support Options to contact a Microsoft
support professional. Because your organization may have a specific
procedure for directly contacting Microsoft Technical Support, be
sure to review your organization's guidelines first.
For More Information
If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.