Topic Last Modified: 2010-02-15
The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.
To learn more about this alert, in Operations Manager, do one or more of the following:
- From the Operations Console, double-click this alert, and then
click the General tab. Review the description of the alert
that includes the variables specific to your environment.
- From the Operations Console, double-click this alert, and then
click the Alert Context tab. Review the logged events that
meet the criteria of this Operations Manager alert.
Details
Product Name |
Exchange |
Product Version |
14.0 (Exchange 2010) |
Event ID |
2101 |
Event Source |
MSExchange ADAccess |
Alert Type |
Warning |
Rule Path |
Microsoft Exchange Server/Exchange 2010/Common Components/Active Directory Access |
Rule Name |
The configuration domain controller specified in a call to SetConfigDCName is unreachable. |
Explanation
This Warning event indicates that the configuration domain controller that is mentioned is not running or not reachable. If other Exchange services, such as mail submission, transport, and replication start without errors, this warning can be safely ignored. However, if other Exchange services cannot start, see User Action.
User Action
To resolve this warning, do one or more of the following:
- Make sure that the domain controller specified in the event
description is correctly registered on the DNS server. For more
information about how to troubleshoot DNS issues, see DNS Troubleshooting.
- If DNS suffixes are specified on Advanced TCP/IP
Settings, make sure that the FQDN of the domain that contains
the DNS server is listed first. To verify this, do the
following:
- In Control Panel, double-click Network and
Sharing Center.
- Click Change adapter settings.
- Right-click Local Area Connection, and then click
Properties.
- Double-click Internet Protocol Version 4 (TCP/IPv4).
- Click Advanced.
- In the Advanced TCP/IP settings dialog box, select the
DNS tab. If there are any entries under Append these DNS
suffixes (in order), make sure that the FQDN of the domain that
contains the DNS server is listed first.
- Repeat steps 4 through 6 for Internet Protocol Version 6
(TCP/IPv6).
- In Control Panel, double-click Network and
Sharing Center.
- If you are using a BIND DNS server, try using a Windows DNS
server.
- Make sure that the Exchange Servers group is added to Manage
auditing and security log under User Rights Assignments
on the default domain controllers security policy. To verify this,
do the following:
- Open the Microsoft Management Console and add the
Group Policy Management Editor snap-in. Then, click
Browse and select Domain Controllers from the
Domains, OUs and linked Group Policy Objects list. Click
OK twice and then click Finish. Click OK to
close the Add or Remove Snap-ins window.
- In the console tree, expand Local Computer Policy,
Windows Settings, Security Settings and Local
Policies. Under Local Policies, click User Rights
Assignments.
- In the results pane, double-click Manage auditing and
security log. Verify that the Exchange Servers
group is listed.
- Open the Microsoft Management Console and add the
Group Policy Management Editor snap-in. Then, click
Browse and select Domain Controllers from the
Domains, OUs and linked Group Policy Objects list. Click
OK twice and then click Finish. Click OK to
close the Add or Remove Snap-ins window.
For More Information
If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.