Topic Last Modified: 2010-02-22

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	5018
Event Source	MSExchangeTransport
Alert Type	Error
Rule Path	Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport
Rule Name	No target bridgehead servers were found for this routing group connector in the routing tables.

Explanation

This Error event indicates that the Microsoft Exchange Server 2010 transport routing engine can't find any bridgehead servers for the specified routing group connector.

Routing group connectors are used in Exchange 2010 for Hub Transport servers to communicate with Exchange 2000 Server or Exchange Server 2003 bridgehead servers.

For more information, see Understanding Message Routing.

User Action

To resolve this error, follow one or more of these steps:

Verify that the specified routing group connector exists.
Verify that the routing group that is serviced by the specified routing group connector contains an Exchange 2000 or Exchange 2003 bridgehead server that is reachable on the network.
Review other related Error and Warning events in the Application log. These related events may help you find the root cause of this error.
Resolve your issue by using self-support options, assisted support options, and other resources. You can access these resources from the Exchange Server Solutions Center. From this page, click Self-Support Options in the navigation pane to use self-help options. Self-help options include searching the Microsoft Knowledge Base, posting a question at the Exchange Server forums, and others. Alternatively, in the navigation pane, you can click Assisted Support Options to contact a Microsoft support professional. Because your organization may have a specific procedure for directly contacting Microsoft Technical Support, be sure to review your organization's guidelines first.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.