Topic Last Modified: 2010-01-25

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	2392
Event Source	MSExchange ADAccess
Alert Type	Warning
Rule Path	Microsoft Exchange Server/Exchange 2010/Common Components/Active Directory Access
Rule Name	DSAccess failed to register an Active Directory shutdown notification with the local server.

Explanation

This Warning event occurs if the Exchange server is running on the only domain controller in the Active Directory topology and DSAccess does not register an Active Directory shutdown notification. An Active Directory shutdown notification causes Exchange Server services that depend on Active Directory to close the LDAP connection to Active Directory. The shutdown time of the Exchange server is minimized when Active Directory shutdown notification is successful.

This event may be caused for the following reasons:

Failure to establish a Lightweight Directory Access Protocol (LDAP) version 3 connection to the local server. For more information, see How Active Directory Searches Work.
Failure to determine the distinguished name of the NTDS Settings object of the local server.

Note:
This warning does not occur in topologies that include multiple domain controllers.

User Action

To resolve this warning, do one or more of the following:

Make sure that the account that you are logged in as is authenticated to initiate LDAP requests to the local server. For more information, see Microsoft Knowledge Base article 326690, Anonymous LDAP operations to Active Directory are disabled on Windows Server 2003 domain controllers.
Restart the computer that is running Exchange. Before you restart the computer, manually stop all Exchange services.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.