Topic Last Modified: 2010-01-25

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	2100
Event Source	MSExchange ADAccess
Alert Type	Warning
Rule Path	Microsoft Exchange Server/Exchange 2010/Common Components/Active Directory Access
Rule Name	The configuration domain controller specified in a call to SetConfigDCName wasn't found in the Sites container in Active Directory.

Explanation

This Warning event indicates that the Active Directory topology service didn't find the mentioned domain controller in the Sites container in Active Directory. This situation can occur for the following reasons:

The Microsoft Exchange Active Directory Topology service can't locate the domain that contains the DNS server.
The Microsoft Exchange Active Directory Topology service can't find the DNS name.
The Microsoft Exchange Active Directory Topology can't find a writable Naming Context in Active Directory.

Note:
If other Exchange services start and run, this warning can be ignored. However, it's recommended that this warning be fixed by following the steps listed in the User Action section.

User Action

To resolve this warning, do one or more of the following:

Make sure that domain controller mentioned in the event description is correctly registered on the DNS server. For more information, see the following topics:
- Troubleshooting Active Directory - Related DNS Problems
- DNS Support for Active Directory Tools and Settings
In Active Directory Sites and Services, make sure that the domain controller mentioned in the event description is listed under the Sites container.
Review the Application log and System log on the domain controller mentioned in the event description for any corresponding Warning or Error events.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.