This Error event indicates that the specified routing performance counters for the Microsoft Exchange Transport service were unable to load.

This error may be cause by any of the following conditions:

• One or more routing performance counters are enabled. However, the Microsoft Exchange Transport service is stopped or in an unresponsive state.
  
  
• The registry key that controls the specified routing performance counters is missing, corrupted, or has insufficient permissions assigned to it.
  
  The routing performance counters are located at: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeTransport Routing\Performance
  
  By default the following permissions are assigned to this registry key:
  
  
  • Administrators: Full Control
    
    
  • Creator Owner: Full Control
    
    
  • System: Full Control
    
    
  • Authenticated Users: Read
    
    
  • Server Operators: Special permissions: All permissions except: Full Control, Create Link, Write DAC or Write Owner.
    
    

To resolve this error, do one or more of the following:

• Restart the Microsoft Exchange Transport service.
  
  
• Unload and reload the routing performance counters. To do this, follow these steps:
  
  
  1. At a command prompt on the Hub Transport server, run the following command:
     
     Unlodctr "MSExchangeTransport Routing"
     
     The successful completion of this step should generate the following Application event log entry:
     
     Source: LoadPerf
     
     Event ID: 1001
     
     Description: Performance counters for the MSExchangeTransport Routing (MSExchangeTransport Routing) service were removed successfully. The Record Data contains the new values assigned of the system Last Counter and Last Help registry entries.
     
     
  2. Run the following command:
     
     Lodctr "C:\Program Files\Microsoft\Exchange Server\Setup\Perf\RoutingPerfCounters.ini"
     
     The successful completion of this step should generate the following Application event log entry:
     
     Source: LoadPerf
     
     Event ID: 1000
     
     Description: Performance counters for the MSExchangeTransport Routing (MSExchangeTransport Routing) service were loaded successfully. The Record Data contains the new index values assigned to this service.
     
     
  3. Restart the server for the changes to take effect.
     
     
• Verify that the registry key for the routing performance counters exists and has the correct permissions assigned to it.
  
  
• Remove the specified performance counter objects from the Microsoft Windows Server Performance console or the System Monitor snap-in.
  
  

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.