Topic Last Modified: 2010-02-18

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	16011
Event Source	MSExchangeTransport
Alert Type	Warning
Rule Path	Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport
Rule Name	The MessageTrackingLog is enabled, but the MessageTrackingLogPath value is null, so the MessageTrackingLog will be disabled.

Explanation

This Warning event indicates that message tracking is enabled, but the message tracking log path is specified as null. This Warning event occurs when the following conditions are true:

The value of the MessageTrackingLogEnabled parameter is set to $true on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet.
The value of the MessageTrackingLogPath parameter is set to $null on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet.

By default, message tracking is enabled on all Hub Transport servers, Mailbox servers, and Edge Transport servers. To disable message tracking, the preferred method is to set the MessageTrackingLogEnabled parameter to $false on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet. However, you can also effectively disable message tracking by setting the MessageTrackingLogPath parameter to $null on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet.

User Action

To resolve this warning, do one of the following:

If you want to disable message tracking, set the value of the MessageTrackingLogEnabled parameter to $false on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet.
If you want to enable message tracking, set the value of the MessageTrackingLogEnabled parameter to $true on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet. Use the MessageTrackingLogPath parameter to specify a location for the message tracking logs. The default value is C:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\Logs\MessageTracking.

For more information, including the required permissions for the message tracking log directory, see Configure Message Tracking.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.