Topic Last Modified: 2010-01-28

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	5021
Event Source	MSExchangeTransport
Alert Type	Warning
Rule Path	Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport
Rule Name	An Exchange 2003 server was found in the Exchange 2010 Routing Group in the routing tables.

Explanation

This Error event indicates that the referenced routing tables show that a Microsoft Exchange 2000 Server or Exchange Server 2003 server is a member of the Exchange Server 2007 routing group. This configuration is not supported. For more information, see Coexisting with Exchange Server 2003 and Exchange 2000 Server.

User Action

To resolve this error, do the following:

Move the Exchange 2000 server or Exchange 2003 server to an Exchange 2000 or Exchange 2003 routing group. If no Exchange 2000 or Exchange 2003 routing group is available, you must use the Exchange 2000 or Exchange 2003 Exchange System Manager to create a routing group and then locate the server in that routing group. You also have to create a routing group connector between the Exchange 2007 routing group and the Exchange 2000 or Exchange 2003 routing group.
If the recommended steps do not resolve this error, contact Microsoft Customer Support Services. For more information about how to contact support, visit the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.