Topic Last Modified: 2010-07-05

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager runs Exchange Management Shell cmdlets to monitor your Exchange organization. Running cmdlets triggers one or more Operations Manager alerts if a problem is detected.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	^(2004\|1004\|1005\|3001)$
Event Source	MSExchange Monitoring OutlookConnectivity Internal
Server Role	Ex14. Client Access
Rule Path	Microsoft Exchange Server/Exchange 2010/Client Access/Outlook/Outlook Server
Rule Name	HTTP Connectivity Against Local Server - RPC Client Access failure (Connect)

Explanation

The Test-Owaconnectivity cmdlet triggers this Error event. The Test-Owaconnectivity cmdlet is used to check all aspects of replication, cluster services, and storage group replication and to replay the status to provide a complete overview of the replication system. This event indicates that the rule could not call the Test-Owaconnectivity cmdlet.

User Action

To resolve this problem, follow these steps:

For detailed information about the cause of this event, review the Operator Console, as described earlier in this topic.
Review the Application log for related events. For example, events that occur immediately before and after this event may provide more information about the cause of this problem.

If you have difficulty resolving the issue, contact Microsoft Customer Support Services. For information about contacting support, visit the Microsoft Help and Support Web site.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.