Topic Last Modified: 2010-01-28
The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.
To learn more about this alert, in Operations Manager, do one or more of the following:
- From the Operations Console, double-click this alert, and then
click the General tab. Review the description of the alert
that includes the variables specific to your environment.
- From the Operations Console, double-click this alert, and then
click the Alert Context tab. Review the logged events that
meet the criteria of this Operations Manager alert.
Details
Product Name |
Exchange |
Product Version |
14.0 (Exchange 2010) |
Event ID |
1105 |
Event Source |
MSExchange Autodiscover |
Alert Type |
Warning |
Rule Path |
Microsoft Exchange Server/Exchange 2010/Client Access/Auto Discovery |
Rule Name |
The provider that is required for the Autodiscover service is unavailable. |
Explanation
This Warning event indicates that the provider specified in the client request and response schema could not be found by the Microsoft Exchange Autodiscover service. When the client specifies an incorrect provider in the request and response schema, Autodiscover will be unable to process the request successfully. In the client request and response schema, the targetnamespace attribute indicates the provider that Autodiscover must route the client request to.
User Action
To resolve this warning, do one or more of the following on the Exchange Client Access server:
- Check the Internet Information Services (IIS) logs to identify
the client making the request.
- Contact the client application provider to obtain a valid
provider for the client request.
- Resolve your issue by using self-support options, assisted
support options, and other resources. You can access these
resources from the Exchange Server Solutions Center. From this page,
click Self-Support Options in the navigation pane to use
self-help options. Self-help options include searching the
Microsoft Knowledge Base, posting a question at the Exchange Server
forums, and others. Alternatively, in the navigation pane, you can
click Assisted Support Options to contact a Microsoft
support professional. Because your organization may have a specific
procedure for directly contacting Microsoft Technical Support, be
sure to review your organization's guidelines first.
For More Information
If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.