Topic Last Modified: 2010-02-15

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

Details

Product Name	Exchange
Product Version	14.0 (Exchange 2010)
Event ID	2033
Event Source	MSExchangeSA
Alert Type	Warning
Rule Path	Microsoft Exchange Server/Exchange 2010/Mailbox/System Attendant
Rule Name	Unable to generate a unique e-mail address type.

Explanation

This Error event indicates that a unique e-mail address of one of the valid address types could not be generated for a specific user.

User Action

To resolve this error, follow one or more of these steps:

Examine the e-mail address policies associated with the address type shown in the error.
Use the rules for the specific address type to calculate the e-mail address that would be produced for the user who is identified in the error.
Search Active Directory for the e-mail addresses that you calculated in the previous step.
When the duplicate user is identified, manually set one of the e-mail addresses to be unique. Alternatively, calculate a different e-mail address rule for the address type listed in the error to prevent duplicates in future operations.

For More Information

If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.