Topic Last Modified: 2010-02-18
The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.
To learn more about this alert, in Operations Manager, do one or more of the following:
- From the Operations Console, double-click this alert, and then
click the General tab. Review the description of the alert
that includes the variables specific to your environment.
- From the Operations Console, double-click this alert, and then
click the Alert Context tab. Review the logged events that
meet the criteria of this Operations Manager alert.
Details
|
Product Name |
Exchange |
|
Product Version |
14.0 (Exchange 2010) |
|
Event ID |
14004 |
|
Event Source |
MSExchangeTransport |
|
Alert Type |
Error |
|
Rule Path |
Microsoft Exchange Server/Exchange 2010/Common Components/Hub Transport and Edge Transport/Transport |
|
Rule Name |
The worker process has failed to load the specified application configuration file. Please check the format of this file. |
Explanation
This Error event indicates the Microsoft Exchange Transport service couldn't load the EdgeTransport.exe.config application configuration file because of a file syntax error.
The EdgeTransport.exe.config file is an XML application configuration file that is located at C:\Program Files\Microsoft\Exchange Server\V14\Bin. EdgeTransport.exe.config is associated with the EdgeTransport.exe file. EdgeTransport.exe and MSExchangeTransport.exe are the executable files that are used by the Microsoft Exchange Transport service. This service runs on every Hub Transport server or Edge Transport server. Changes that are made to the EdgeTransport.exe.config file are applied after the Microsoft Exchange Transport service is restarted.
The following example shows the typical structure of the EdgeTransport.exe.config file:
<configuration>
<runtime>
<gcServer enabled="true" />
</runtime>
<appSettings>
<add key="Configuration Option" value="Value" />
…
</appSettings>
</configuration>
You can add new configuration options or modify existing configuration options in the <appSettings> section. The parameter names in the <add key=../> section are case sensitive.
If a specific parameter is missing, or if the EdgeTransport.exe.config file is missing, the default values for all available parameters are used when the Microsoft Exchange Transport service is started.
User Action
To resolve this error, follow these steps:
- Rename the existing EdgeTransport.exe.config file in the
C:\Program Files\Microsoft\Exchange Server\V14\Bin directory
to EdgeTransport.exe.bad.
- Make a copy of the EdgeTransport.exe.config.template file that
also exists in the
C:\Program Files\Microsoft\Exchange Server\V14\Bin directory.
Name the copied file EdgeTransport.exe.config. The template file
contains the default values for all parameters.
- Compare the values in the old EdgeTransport.exe.bad file to the
new EdgeTransport.exe.config file. Verify that any customizations
that you might have made to the values of any parameters in the
<appSettings> section are incorporated into the new file.
- Restart the Microsoft Exchange Transport service.
For More Information
If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.