Topic Last Modified: 2010-04-27
The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.
To learn more about this alert, in Operations Manager, do one or more of the following:
- From the Operations Console, double-click this alert, and then
click the General tab. Review the description of the alert
that includes the variables specific to your environment.
- From the Operations Console, double-click this alert, and then
click the Alert Context tab. Review the logged events that
meet the criteria of this Operations Manager alert.
Details
Product Name |
Exchange |
Product Version |
14.0 (Exchange 2010) |
Event ID |
9074 |
Event Source |
MSExchangeSA |
Alert Type |
Warning |
Rule Path |
Microsoft Exchange Server/Exchange 2010/Mailbox/System Attendant |
Rule Name |
Active Directory Address Book Referral failed to service a client request. ABREF is returning an error. |
Explanation
This Error event indicates that the DSProxy component of the Microsoft Exchange System Attendant service on the Exchange server failed to service a client request. This failure could be caused by issues ranging from failed network connectivity to permissions problems.
The following are the most probable causes of this event:
- The primary network adapter in a multi-homed domain controller
may not have File and Printer Sharing for Microsoft Networks bound
to it.
- The File Replication service may not have successfully
replicated an updated security policy to one or more domain
controllers.
User Action
To resolve this error, do one or more of the following:
- Change the binding order of the network adapters so that the
adapter listed at the top of the Connections list has File
and Printer Sharing for Microsoft Networks bound to it.
- Make sure that replication between domain controllers is
occurring correctly.
- Resolve your issue by using self-support options, assisted
support options, and other resources. You can access these
resources from the Exchange Server Solutions Center. From this page,
click Self-Support Options in the navigation pane to use
self-help options. Self-help options include searching the
Microsoft Knowledge Base, posting a question at the Exchange Server
forums, and others. Alternatively, in the navigation pane, you can
click Assisted Support Options to contact a Microsoft
support professional. Because your organization may have a specific
procedure for directly contacting Microsoft Technical Support, be
sure to review your organization's guidelines first.
For more information about network issues and domain controllers, refer to Microsoft Windows documentation.
For More Information
If you are not already doing so, consider running the Exchange tools created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.