Microsoft Solution for Hosted Messaging and Collaboration version 4.5
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Microsoft Solution for Hosted Messaging and Collaboration version 4.5
Solution Overview
What is New in This Release
Why Choose Hosted Messaging and Collaboration
Why Service Providers Choose Hosted Messaging and Collaboration version 4.5
Why End Customers Choose Hosted Messaging and Collaboration version 4.5
Who will be Successful Running Hosted Messaging and Collaboration
Reference Architecture Design
Server Names and Roles
The Servers OU Hierarchy
Solution Components
Hosted Services
Hosted Exchange Server 2007
Why Choose Hosted Exchange?
Get Started with Hosted Exchange
System Requirements
Scalable Hosted Exchange Architecture
Entry Tier Architecture
Upper Tier Architecture
The Example Hosted Exchange 2007 Deployment Architecture
High Availability and Clustering Technologies
Cluster Continuous Replication
Manage Replication and Replay
Standby Continuous Replication
General Guideline for Disaster Recovery
Standby Cluster Replication vs. Cluster Continuous Replication
Backup Planning
Server Roles
Client Access Role
Hub Transport Role
Unified Messaging Role
Mailbox Role
Exchange Services
Mailbox Server Role Improvements
Filtering Content in Export or Import to PST
Export Mailbox Data Examples
Export or Import to PST Requirements
E-mail Messaging
Outlook Web Access
Exchange ActiveSync
Antivirus and Anti-Spam
Overview of Antivirus and Anti-Spam Features
New Antivirus and Anti-Spam in Hosted Messaging and Collaboration version 4.5
Hosted Antivirus Anti-Spam Services
Web-based OAB Distribution
Web-based OAB Distribution Overview
CAS Web Distribution Pool
Web-based OAB Distribution Process
Web-based vs. Public Folder based OAB Distribution
More References
Hosted Mobile Messaging
Overview
Supported Windows Mobile Features
New Mobile Messaging Features
Manage Microsoft ActiveSync
Manage ActiveSync Virtual Directory
Manage an Exchange ActiveSync Server
Manage ActiveSync Devices
Manage ActiveSync Users
Manage ActiveSync with Policies
Unified Messaging
Overview of Unified Messaging
Monitoring for Hosted Exchange
Plan Monitoring for Hosted Exchange
Get Started with Monitoring for Hosted Exchange
Planning Map for Monitoring for Hosted Exchange
Prerequisites
Advanced Topics
Advanced Planning Topics
Overview of Exchange Server 2007 Autodiscover Service
Autodiscover and Multitenant Hosting
Autodiscover Web Site Configuration Steps
Autodiscover Outlook 2007 Client
Use Multiple Sites for Internet Access to the Autodiscover Service
Test and Verify Autodiscover
Autodiscover for ActiveSync
Customer Service Plans
Service Plans Database Overview
Service Plans Database Model
Basic Mail Sample Plan
Gold Mail Sample Plan
Platinum Mail Sample Plan
Exchange Offline Address Book Update Overview
Learn More About Hosted Exchange
Hosted Office Communications Server 2007
Why Choose Hosted Office Communications Server 2007?
Get Started with Hosted Office Communications Server 2007
Overview
System Requirements
Server Roles
Archiving and CDR Server
Pool Servers
Edge Servers
Communicator Web Access Server
Director
Scalable Architecture
Entry Tier Architecture
Middle Tier Architecture
Upper Tier Architecture
The Example Hosted Office Communications Server 2007 Deployment Architecture
Hosted Office Communications Server 2007 Services
Instant Messaging
Enhanced Presence
Group IM
PC-Based Audio and Video Conferencing
PC-Based Web Conferencing
Client Applications
Windows SharePoint Services Hosting
Why Choose Windows SharePoint Services Hosting?
Get Started with Windows SharePoint Services Hosting
Preinstallation for Windows SharePoint Services Hosting
System Requirements
Windows SharePoint Services Deployment Scenarios
Use Windows SharePoint Services Hosting
Language Planning
Automation Development Planning
Scaling the Architecture
Use Quota Templates with Windows SharePoint Services
Backup and Restore Procedures for Windows SharePoint Services
Windows SharePoint Services Reporting
Best Practices for Windows SharePoint Services
Learn More About Windows SharePoint Services Hosting
Web Application Site Collection Hierarchies
Forms-Based Authentication
Customer Site Management
Application Templates
Use Virtual Servers with Windows SharePoint Services
Structuring the URL Namespace
Capacity Planning
Scale Limits
Advanced Windows SharePoint Services
Windows SharePoint Services 3.0 Service Pack 1
New in Windows SharePoint Services Hosting
People Picker Properties
Other Stsadm Command Line Tool Operations
Hosted Infrastructure Components
Centralized Management
Why Choose Centralized Management?
Benefits of Using Centralized Management
New IIW Tenant Model
Get Started with Centralized Management
Design Considerations
Network Port Usage
System Requirements
Centralized Management Base Environment
Domain Name System
Servers Used in the Centralized Management Deployment
Use Centralized Management
Backup and Restoration Planning
Domain Controller Recovery
IIW Model Support
Best Practices for Centralized Management
Baseline Server Hardening
External DNS Server Hardening
Advanced Centralized Management Topics
Scripts and Automated Procedures
Use Manual Steps to Set Active Directory to List Object Mode
Alternative Active Directory Design Options
Single-Forest Models
Multiple-Forests - Super Admin Domain Model
Multiple-Forests - Super Admin Forest Model
Migrate Non-Active Directory-based Users to a Centrally Managed Platform Using Migratetocm.wsf
Learn More About Centralized Management
Training Materials and Further Information
Centralized Management Deployment Scenarios
Delegated Administration
Hosting Solution Active Directory Structure
Isolate Organization Information in Active Directory
Implement ACEs for the Hosting Organization
Implement ACEs for the Reseller Organization
Implement ACEs for the Customer Organization
Active Directory Schema Extensions
Active Directory Schema Extension Classes
ms-Hosting-CDIService
ms-Hosting-DeploymentConfiguration
ms-Hosting-ExchangeService
ms-Hosting-GenericService
ms-Hosting-IISService
ms-Hosting-LCSService
ms-Hosting-MPFClient
ms-Hosting-MPFConfigDB
ms-Hosting-MPFEngineServer
ms-Hosting-MPFGenericServer
ms-Hosting-MPFResourceManagerDB
ms-Hosting-MPFTranlogDB
ms-Hosting-MPFWebServiceServer
ms-Hosting-SharepointService
ms-Hosting-SQLService
ms-Hosting-WKGUID
Organizational-Unit
Active Directory Schema Extension Attributes
ms-Hosting-ConfigPath
ms-Hosting-CustomerID
ms-Hosting-DatabaseFileName
ms-Hosting-DatabaseLogName
ms-Hosting-DatabaseName
ms-Hosting-DeploymentVersion
ms-Hosting-IISMetaBasePath
ms-Hosting-InstallerPath
ms-Hosting-ObjectType
ms-Hosting-OwnerDN
ms-Hosting-PreferredMailboxStoreDN
ms-Hosting-PreferredOABStoreDN
ms-Hosting-PreferredPublicStoreDN
ms-Hosting-RemoteAdministratorContact
ms-Hosting-RemoteNetBiosDomainName
ms-Hosting-RemotePreferredDomainController
ms-Hosting-SchemaVersion
ms-Hosting-ServerName
ms-Hosting-ServiceLocation
ms-Hosting-SMTPDomain
ms-Hosting-SMTPDomainList
ms-Hosting-SubscribedServicesDN
ms-Hosting-SubscriberDN
ms-Hosting-WebSiteID
ms-Hosting-WebSiteName
ms-Hosting-WKGUIDName
ms-Hosting-WKGUIDString
Service Provisioning
Assess Microsoft Provisioning System Namespaces
Requirements Status Pane
Why Choose Service Provisioning?
Get Started with Service Provisioning
Hosted Services Planning Review
Create an MPS Test Configuration
Choose MPS Deployment Options
Deployment Planning Issues
Deploy a New Provisioning System
New Installation Deployment Scenario
Replacement Deployment Scenario
Replace an Existing Provisioning System
Integrate MPS into an Existing Provisioning Environment
MPS Integration Deployment Scenario
Scenario 1: Initiate the Provisioning Process from the Command Line
Scenario 2: Initiate the Provisioning Process from a Custom Application
Scenario 3: Initiate the Provisioning Process from a Web Service
Migration Scenario
Migrate Existing Provisioning Functionality to MPS
System Enhancement Scenario
Enhance Existing Provisioning Systems with MPS Providers
Checklist: Preinstallation for Service Provisioning
System Requirements for Service Provisioning
Role of the MPS Deployment Tool
Server Roles for Service Provisioning
Use Service Provisioning
Provision Hosted Services
Run XML Provisioning Requests
Develop Custom XML Provisioning Requests
Use the Provisioning Manager
Back Up and Restore MPS Databases
Resource Manager SQL Maintenance Jobs
Restore a Provisioning Engine Server
Best Practices for Service Provisioning
MPS Database Maintenance
MPS Account Password Protection
Provisioning Environment Verification
Microsoft Provisioning System Security
XML Request Security Context
Trusted Requests
Untrusted Requests
MPS Procedure Security
Security Account Configurations
Firewall Configuration
Learn More About Service Provisioning
Microsoft Provisioning System Component Overview
Namespace Architecture
Providers
Non-Provider Namespaces
Microsoft Provisioning System Client Connectivity
Provisioning Process Architecture
XML Components
XML Component Architecture
Evaluate Provisioning Implementations
Understand the Benefits of Namespaces
Evaluate When to Create a New Provider
Web Service Functions
Web Service Debug Logging
Tools and Scripts
Scripting Technologies for the Provisioning Environment
Troubleshooting MPS: Common Errors
Advanced Service Provisioning Topics
Minimal Service Provisioning Environment
Server Roles for Minimal Service Provisioning Configuration
Plan Hosted Services for the Minimal Service Provisioning Configuration
Minimal Service Provisioning Configuration in the Hosted Services Network
Plan the MPS Calling Application
Plan a Minimal Service Provisioning Configuration Trial Deployment
Fault Tolerant Service Provisioning Environment
System Internal Dynamics
Minimal Fault Tolerant Server Roles
SQL Server Failover Clustering for MPS
Unattended MPS Installation
MPS Deployment Tool Task Summary
MPS Deployment Tool
Get Started with the MPS Deployment Tool
MPS Deployment Tool Capabilities
MPS Deployment Tool Task Summary
Inside the MPS Deployment Tool
Use the MPS Deployment Tool
Design the Deployment Configuration
Configure MSI, MPS Source, XML Configuration, and Log File Locations
Target Servers and Assign Roles
Configure the Active Directory Operational Mode
Queue MPS Components for Installation
Other Contextual Menu Commands
Verify Components in an Existing MPS Environment
Force Component States
Perform Deployment Tasks
Install MPS Components in the Provisioning Environment
Monitor and Record Tool Sessions
Read a Deployment Tool MSI Log
Deployment Automation Namespace Tasks
Deployment Automation::ConfigureExchangeAddressListSecurity
Deployment Automation::ConfigureExchangeFrontEnds
Deployment Automation::ConfigureMPFServiceAccounts
Deployment Automation::ConfigureMPSClusterAdmin
Deployment Automation::ConfigureMPSSQLServiceAccount
Deployment Automation::ConfigureSharepointSQLPermissions
Deployment Automation::CreateOABLifeTimeRegistryKey
Deployment Automation::CreateServersOrganization
Deployment Automation::InitializeServiceAccountSecurity
Monitoring and Reporting
Why Choose Monitoring and Reporting?
Get Started with Monitoring
Monitoring Service Overview
System Requirements for Monitoring
Server Roles
Service Availability Monitoring
Exchange Service Availability Monitoring
SharePoint Service Availability Monitoring
Learn More about Monitoring
Introduction to Operations Manager 2007
What is New in Operations Manager 2007
Management Packs
Adding New Rules or Management Packs
Operations Console
Get Started with Reporting
Reporting Service Overview
Data Usage Collection Service
Service Usage Reporting
Types of Reports
Learn More About Reporting
Performance Warehouse Database
Data Collection Applications
Plan Your Service Offering
Reference Architecture Design
Design Points
Sizing Tool for Hosted Messaging and Collaboration
Sample Service Plans
Deployment Walkthrough
The Deployment Architecture
Server Names and Roles
Build the Infrastructure and Services
Windows Server 2003 Environment
Build the Infrastructure
Build Centralized Management
Build and Deploy the First Domain Controller
Build and Deploy the Second Domain Controller
Configure DNS Information for Active Directory
Build and Deploy the Root Certificate Authority
Install and Configure the External DNS Server
Build Service Provisioning
Install and Configure the MPS Database Server Cluster
Deploy Windows Server 2003 on the Cluster
Configure Windows Server 2003 Clustering
Install SQL Server onto the Clustered Configuration
Deploy MPS
Prepare the Provisioning Engine Servers
Configure MPS Security
Deploy the Core Platform
Deploy and Configure the Hosting Platform
Install the Provisioning Web Server
Deploy the MPS DNS Client
Configure the DNS Web Client
Build Monitoring
Prepare the Database and Reporting Server (OMSQL01)
Prepare the Management Server (OMMGR01)
Create and Configure Operation Manager Active Directory Accounts
Install SQL Server 2005 on OMSQL01
Install the Operations Manager 2007 Operational Database
Install Operations Manager 2007
Confirm the Health of the Management Group
Postinstallation Tasks
Build Reporting
Configure SQL Server Reporting Services
Install Operations Manager 2007 Reporting and Data Warehouse
Create the Performance Warehouse Database
Install the Hosting Solutions Reports
Move the Operations Manager Reporting Server to the Management OU
Deploy Hosted Messaging and Collaboration Active Directory Collector
Build the Services
Build Hosted Exchange
Prepare the Hosted E-mail Servers
Prepare Active Directory for Exchange 2007 SP1
Deploy Exchange 2007 SP1 Server Roles
Deploy the Client Access Server (EXCAS01)
Deploy the OAB Web Distribution Server (EXCASOAB01)
Deploy the Hub Transport Server (EXHUB01)
Deploy the Internet-Facing Hub Transport Server (EXHUBEXT01)
Deploy a Cluster Continuous Replication Mailbox Server
Deploy the Exchange Public Folder OAB Server (EXMBXOAB01)
Deploy the Unified Messaging Server (EXUM01)
Configure the Client Access Server (EXCAS01)
Configure the OAB Web Distribution Server (EXCASOAB01)
Configure the Internet-Facing Hub Transport Server (EXHUBEXT01)
Deploy Provisioning for Hosted Exchange Services
Configure Provisioning for Web-based Offline Address Book (OAB) Servers
Configure Exchange 2007 SP1 Resource Management
Install the Hosted E-mail Offline Address Book (OAB) Update Batch Application
Deploy the RPC over HTTP Client Configuration Web Site
Install and Configure the OOF Agent
Configure Exchange 2007 SP1 Monitoring and Data Collection
Build Hosted Office Communications Server 2007
Prepare the Hosted Office Communications Server 2007 Servers
Deploy the Office Communications Archiving and CDR Server Role
Create the Enterprise Pool and Add Servers to the Pool
Install Prerequisites for Office Communications Server Roles
Create the Enterprise Pool
Add a Front End Server to the Pool
Add a Web Components Server to the Pool
Add a Web Conferencing Server to the Pool
Add an Audio/Video Conferencing Server to the Pool
Configure Certificates for Front End, Web Conferencing and A/V Server Roles and Start the Services, Web Conferencing and A/V Server Roles and Start the Services
Validate Server and Pool Configuration
Configure SQL Server Performance Settings for Office Communications Server
Deploy the Office Communications Server 2007 Edge Server Roles
Publish (Reverse Proxy) the Address Book Web Components to the Internet
Install the Edge Server Roles
Configure the Edge Server Roles
Configure Certificates for the Edge Server
Configure Certificate for the Internal Interface
Configure Certificates for the External Interface
Start the Services on the Edge Server
Connect Your Internal Servers with your Edge Servers
Validate Your Edge Configuration
Deploy the Office Communicator Web Access Server
Deploy Provisioning for Hosted Office Communications Server 2007
Configure Security for Office Communications Server 2007 Edge Services
Configure Hosted Office Communications Server 2007 Monitoring
Build Hosted Windows SharePoint Services
Configure Domain Accounts for Windows SharePoint Services Processes
Prepare the Front-End Windows SharePoint Services Server (COLLAB01)
Prepare the Back-End Database Server (COLLABBE01)
Install and Configure Windows SharePoint Services 3.0
Install and Configure Windows SharePoint Services Monitoring and Data Collection
Verify Your Installation
Deploy Provisioning for Hosted Windows SharePoint Services
Windows Server 2008 Environment
Build the Infrastructure
Build Centralized Management
Build and Deploy the First Domain Controller
Build and Deploy the Second Domain Controller
Build and Deploy the Root Certificate Authority
Install and Configure the External DNS Server
Build Service Provisioning
Install and Configure the MPS Database Server Cluster
Deploy Windows Server 2003 on the Cluster
Configure Windows Server 2003 Clustering
Install SQL Server onto the Clustered Configuration
Deploy MPS
Prepare the Provisioning Engine Servers
Configure MPS Security
Deploy the Core Platform
Deploy and Configure the Hosting Platform
Install the Provisioning Web Server
Deploy the MPS DNS Client
Configure the DNS Web Client
Build Monitoring
Prepare the Database and Reporting Server (OMSQL01)
Prepare the Management Server (OMMGR01)
Create and Configure Operation Manager Active Directory Accounts
Install SQL Server 2005 on OMSQL01
Install the Operations Manager 2007 Operational Database
Install Operations Manager 2007
Confirm the Health of the Management Group
Postinstallation Tasks
Build Reporting
Configure SQL Server Reporting Services
Install Operations Manager 2007 Reporting and Data Warehouse
Create the Performance Warehouse Database
Install the Hosting Solutions Reports
Move the Operations Manager Reporting Server to the Management OU
Deploy Hosted Messaging and Collaboration Active Directory Collector
Build the Services
Build Hosted Exchange
Prepare the Hosted E-mail Servers
Prepare Active Directory for Exchange 2007 SP1
Deploy Exchange 2007 SP1 Server Roles
Deploy the Client Access Server (EXCAS01)
Deploy the OAB Web Distribution Server (EXCASOAB01)
Deploy the Hub Transport Server (EXHUB01)
Deploy the Internet-Facing Hub Transport Server (EXHUBEXT01)
Deploy a Cluster Continuous Replication Mailbox Server
Deploy the Exchange Public Folder OAB Server (EXMBXOAB01)
Deploy the Unified Messaging Server (EXUM01)
Configure the Client Access Server (EXCAS01)
Configure the OAB Web Distribution Server (EXCASOAB01)
Configure the Internet-Facing Hub Transport Server (EXHUBEXT01)
Deploy Provisioning for Hosted Exchange Services
Configure Provisioning for Web-based Offline Address Book (OAB) Servers
Configure Exchange 2007 SP1 Resource Management
Install the Hosted E-mail Offline Address Book (OAB) Update Batch Application
Deploy the RPC over HTTP Client Configuration Web Site
Install and Configure the OOF Agent
Configure Exchange 2007 SP1 Monitoring and Data Collection
Build Hosted Office Communications Server 2007
Prepare the Hosted Office Communications Server 2007 Servers
Deploy the Office Communications Archiving and CDR Server Role
Create the Enterprise Pool and Add Servers to the Pool
Install Prerequisites for Office Communications Server Roles
Create the Enterprise Pool
Add a Front End Server to the Pool
Add a Web Components Server to the Pool
Add a Web Conferencing Server to the Pool
Add an Audio/Video Conferencing Server to the Pool
Configure Certificates for Front End, Web Conferencing and A/V Server Roles and Start the Services, Web Conferencing and A/V Server Roles and Start the Services
Validate Server and Pool Configuration
Configure SQL Server Performance Settings for Office Communications Server
Deploy the Office Communications Server 2007 Edge Server Roles
Publish (Reverse Proxy) the Address Book Web Components to the Internet
Install the Edge Server Roles
Configure the Edge Server Roles
Configure Certificates for the Edge Server
Configure Certificate for the Internal Interface
Configure Certificates for the External Interface
Start the Services on the Edge Server
Connect Your Internal Servers with your Edge Servers
Validate Your Edge Configuration
Deploy the Office Communicator Web Access Server
Deploy Provisioning for Hosted Office Communications Server 2007
Configure Security for Office Communications Server 2007 Edge Services
Configure Hosted Office Communications Server 2007 Monitoring
Build Hosted Windows SharePoint Services
Configure Domain Accounts for Windows SharePoint Services Processes
Prepare the Front-End Windows SharePoint Services Server (COLLAB01)
Prepare the Back-end Database Server (COLLABBE01)
Install and Configure Windows SharePoint Services 3.0
Install and Configure Windows SharePoint Services Monitoring and Data Collection
Verify Your Installation
Deploy Provisioning for Hosted Windows SharePoint Services
Run the Infrastructure and Services
Add Sample Hosted E-mail Plans to MPS
Add Sample Hosted Office Communications Server 2007 Plans to MPS
Deploy and Configure the Sample Provisioning UI
Deploy and Configure the Sample Provisioning SignUp UI
Create a Reseller Organization
Create a Business Organization
Configure DNS for the Business Organization
Create a Business Organization and Admin by Using the Sample Provisioning UI
Create, Mail-Enable, and Log On as a Business User
Upsell the Business User to a Rich-Mail Plan
Enable the Business Organization for Hosted Office Communications Server 2007
Create a Windows SharePoint Services Site for the Business Organization
Create an IIW Reseller Organization
Create an IIW Tenant
Upgrade Walkthrough
Introduction
Upgrade Overview
Upgrade to Hosted Messaging and Collaboration version 4.5
Upgrade Centralized Management
Upgrade Service Provisioning
Upgrade Hosted Exchange
Upgrade Exchange Hub Transport, Edge Transport, Client Access/Unified Messaging and Standalone Mailbox Servers
Upgrade the Cluster Continuous Replication Mailbox Server
Deploy Web-Based OAB Distribution
Use New Client Access Features
Install and Configure the OOF Agent
Install and Run the Mobile Policy Update Tool
Install and Run the E-mail Permission Migration Tool
Upgrade Windows SharePoint Servers
Upgrade Monitoring and Reporting
Upgrade Operations Manager Servers
Upgrade the Performance Warehouse Database
Upgrade the Hosting Solutions Reports
Deploy Hosted Messaging and Collaboration Active Directory Collector
Upgrade Data Collection Applications
Build Hosted Office Communications Server 2007
Operations and Staffing
Operations and the Microsoft Operations Framework
MOF Process Model
Key Components of the MOF Process Model
Overview of the MOF Quadrants
Overview of the Operations Management Reviews
Overview of the MOF Service Management Functions
In-Depth View of MOF Process Model Quadrants
Optimizing Quadrant
Changing Quadrant
Supporting Quadrant
Operating Quadrant
MOF Team Model
The Importance of People to Operations Excellence
Components of Successful Role Interactions
Functional Roles and Role Clusters
Goals of the MOF Team Model
Mapping Quality Goals to Team Model Role Clusters
Descriptions of Team Model Role Clusters
Release Role Cluster
Infrastructure Role Cluster
Support Role Cluster
Operations Role Cluster
Security Role Cluster
Partner Role Cluster
Service Role Cluster
Applying the MOF Team Model
Mapping Processes to Role Clusters
Using the MOF Process and MOF Team Models Together
Mapping Processes to Role Clusters
Risk Management Discipline, Core Principles, and Components
Why Operations Needs Risk Management
Increased Risk of IT Failure
Traditional Risk Management Techniques Are Less Applicable
Implications of IT Failure
Creating a Risk Management Culture
Risk Management Best Practices
Overview of the MOF Risk Management Discipline
Risk Management Process Overview
Risk Lists
Step 1 - Identifying Risks in Operations
Step 2 - Analyzing and Prioritizing Risks
Step 3 - Planning and Scheduling Risk Actions
Step 4 - Tracking and Reporting Risk
Step 5 - Controlling Risk
Step 6 - Learning from Risk
Comparing the Risk Management Discipline for Operations to Other Risk Models
Risk Management by the MOF Team Role Cluster
Service Role Cluster Risk Management
Release Role Cluster Risk Management
Infrastructure Role Cluster Risk Management
Support Role Cluster Risk Management
Operations Role Cluster Risk Management
Partner Role Cluster Risk Management
Security Role Cluster Risk Management
Risk Management Examples
Example - IT Reorganization Project
Example - Application Installation Project
Operations Management Reviews
Change Initiation Review
Change Initiation Review Process and Activities
Change Initiation Review's Four-Step Process
Plan the Change Initiation Review Meeting
Prepare for the Change Initiation Review
Conduct the Change Initiation Review
Follow Up on the Change Initiation Review
Change Initiation Review Team Role Matrix
The Effect of Business Context
Operations Review
Operations Review Process and Activities
Operations Review's Four-Step Process
Plan the Operations Review Meeting
Prepare for the Operations Review
Conduct the Operations Review
Follow Up on the Operations Review
Operations Review Team Role Matrix
Release Readiness Review
Release Readiness Review Process and Activities
Release Readiness Review's Four-Step Process
Plan the Release Readiness Review Meeting
Prepare for the Release Readiness Review
Conduct the Release Readiness Review
Follow Up on the Release Readiness Review
Release Readiness Post-Implementation Review
Release Readiness Review Team Role Matrix
Service Level Agreement Review
SLA Review's Four-Step Process
Plan the SLA Review Meeting
Prepare for the SLA Review
Conduct the SLA Review
Follow Up on the SLA Review
SLA Review Team Role Matrix
Disaster Recovery
Backup and Restore Considerations
Basic Backup Recommendations
Plan Your Backup and Recovery Implementation
Provisioning Failures
Data Stores Overview
Map of Data Stores
Data Store Contents
Custom Data Interactions and GUIDs
Data Store Creation: The Platform Provisioning Process
Initialize Active Directory
Initialize Hosting Namespaces
Create an Organization
Add Service Plan to Organization
Create a User
Enable Mail for User
Create a Public Folder
Provision Windows SharePoint Services
Potential Failure Scenarios
Active Directory Store
Typical Errors: MPS Unaware of Object Creation, Deletion
An Object Is Deleted in the Active Directory Store
Active Directory Store Error Prevention and Recovery Techniques
Plans and Resource Manager Databases
Mailbox Inaccessible or Corrupted
Exchange Information Store Crashes
Preferred Domain Controller Hardware Failure
Backup Phase
Data Stores and Backup Intervals
Back Up the MPS Databases
Back Up Windows Server 2003 Server
Back Up the IIS Metabase
Recovery Phase
Restore IIS
Restore the Provisioning Engine Server
Restore Domain Controllers
Restore Process with a Working Domain Controller
Restore Process Without a Working Domain Controller
Recovering an Exchange Offline Address Book Server
Recovering the Exchange Mail Store
Recovering the Public Folder Store
Best Practices
Technology Best Practices
Monitoring and Reporting Best Practices
Monitoring and Reporting Extensions
MPS Alerts
Maintain Monitoring and Reporting
Failure and Restore
Windows Server 2003 Best Practices
Active Directory Best Practices
Tools for Troubleshooting Active Directory
Troubleshoot Installing Active Directory
Access Denied Error
Domain Naming Master Errors in Active Directory Installation Wizard
Troubleshoot DNS Problems Related to Active Directory
LDAP Error Messages
Object-Related Problems
Troubleshoot Active Directory Replication Problems
Windows SharePoint Services Best Practices
Meeting Best Practices
Resource Calculators
Operations Resources
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