The availability data for Exchange can be retrieved from the Exchange 2007 Management Pack through System Center Operations Manager 2007. The data will be available to the service providers for consumption through Query Client API that will access a cached health state (by default. refreshed every 5 minutes). Although the availability service retrieves the Exchange health state every 5 minutes, the refreshing interval of the availability data in Management Pack varies from 5 to 15 minutes. The availability data will be multi-tenant enabled.
The Hosted Messaging and Collaboration availability API provides monitoring capability for the following Exchange states:
- Exchange Mail Flow State:
- Exchange OWA Connectivity State:
- Exchange MAPI Connectivity State:
Service Availability Reports Details
The following table shows the Exchange Service Availability reports details.
Table: Exchange Service Availability Reports
| Service | Content | State |
|---|---|---|
|
Exchange MailFlow reports |
The aggregation results of enabled end-to-end Exchange service components. The service components are covered include Mailbox Service, Outlook Web Access External/Internal Service and Availability Service. |
Tenant Administrators will see the availability state of their organization’s Exchange service. Support/Operator/Business will see the availability states of all tenants. |
|
Exchange Outlook Web Access Reports |
The availability state of Outlook Web Access of Exchange. |
Tenant Administrators will only see their organization’s Outlook Web Access Service availability state. Support/Operator/Business will see the Outlook Web Access External Service availability states of all tenants. |
|
Exchange MAPI Connectivity |
The state of MAPI Connectivity of Exchange. |
Tenant Administrators will only see their organization’s Mailbox Service availability state. Support/Operator/Business will see the Mailbox Service availability states of all tenants. |