In this topic, you will upsell firstname.lastname@example.org from the GoldMailbox mail plan to the PlatinumMailbox mail plan, and then verify this change.
- Upsell the Business User to a Rich-Mail Plan by Using
- Verify the Plan Upsell
Upsell the Business User to a Rich-Mail Plan by Using Provtest
In this procedure, you will use Provtest to upsell the KimA@AlpineSkiHouse.com user from a GoldMailbox plan to a PlatinumMailbox plan.
Procedure RUN.28: To upsell the business user to a Rich-Mail plan by using Provtest
On MPS01, clear the read-only attribute for the file <installdir>:\Program Files\Microsoft Hosting\Provisioning\Samples\Hosted Email 2007\ChangeUserPlanAssignment.xml
Edit <installdir>:\Program Files\Microsoft Hosting\Provisioning\Samples\Hosted Email 2007\ChangeUserPlanAssignment.xml
If necessary, modify the following elements to match the values below:
<user>LDAP://CN=KimA@AlpineSkiHouse.com,OU=AlpineSkiHouse,OU=ConsolidatedMessenger,OU=Hosting,DC=Fabrikam,DC=Com</user> <preferredDomainController>ad01.fabrikam.com</preferredDomainController> <planName>PlatinumMailbox</planName>
Save the edited file.
Open the command prompt and go to the <installdir>:\Program Files\Microsoft Hosting\Provisioning\Samples\Hosted Email 2007\ directory.
Run the following command:
provtest ChangeUserPlanAssignment.xml /x2
Note: /x2 formats the XML results for maximum readability.
Verify the Plan Upsell
Log on to Microsoft Outlook Web Access as email@example.com and verify the additional OWA features.
Procedure RUN.29: To log on as the business user using Outlook Web Access and verify the plan upsell
Log on to a computer which uses DNS01 for name resolution.
Open Internet Explorer and browse to the following URL: http://webmail.consolidatedmessenger.com/exchange.
When prompted, enter firstname.lastname@example.org for the user ID, and then enter the password for this account.
The features available in the OWA client for this user are limited by the service plan, as described in the following table. Verify that these features are available. Ensure that the Spell Check and Tasks features are added after the plan upsell.
Send and receive e-mail
User can create, modify, and delete contacts
Filter junk e-mail
Rich Web client enabled for supported browsers
Create and track appointments, organize and schedule meetings
Spell checking for e-mail