AVIcode .NET application management pack for Operations Manager 2007 User Manual
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AVIcode .NET Management Pack
Trademark Notice
Introduction
What's New in the MP
What's New in Intercept Studio
Requirements
Management Pack Requirements
Other Requirements
Hardware
System
Architecture and Components
Deployment Scenarios
Single Server
Multi-Server
Failover
AVIcode Solution Performance and Scalability Guide
Overview
Deployment Overview
AVIcode Solution Components
Application Server
Database Server
Virtualization
Deployment
Load balanced scenario
First-time Installation
For IIS 7.0 Installations Only
Single Server Installation
Multi-Server Installation
Upgrade Instructions
Uninstalling
Configure the Database
Overview
Configure for SQL Server
Using the Configuration Utility
Configuring the SE-Viewer Database
Upgrading
Configure for SQL Express
Prerequisites
Installation Packages
Install MSSQL Express
Configure the SE-Viewer Database
Enable SQL Authentication
Configure IIS for 32-bit Mode
Database Maintenance
Core Maintenance Plan Tasks
Task Details
Maintaining Statistics
Maintaining Database Indices
Verifying the Integrity of the Database
Backing Up the Database
Removing Old Backups
Removing Old, Historical Data from the MSDB Database
Upgrading the Database
Method 1 - The Configuration Utility
Method 2 - The Manual Configuration
Monitoring Usage Scenarios
Initial Configuration
Overview
Discovery
Activating Application Monitoring
Restarting/Recycling IIS
Deleting Applications
Editing the Configuration
Modifying the Template
Advanced Agent Configuration
Monitoring .NET Applications
Current Application State
Application State Summary
Viewing Application Alerts
Underlying Performance and Exception Events
Drilling Further into Event Details
KPI Dashboard
Overview
Opening the Dashboard
Understanding the Dashboard
Functionality State
Application Monitoring
Transaction
Computer State
Trend Graphs
Changing Dashboard Parameters
Resolving Problems
Overview
Resolving ASP.NET Application Exception Alerts
Causes
Resolutions
Summary
Resolving ASP.NET Application Performance Alerts
Causes
Resolutions
Summary
Resolving .NET Web Service Exception Alerts
Causes
Resolutions
Summary
Resolving .NET Web Service Performance Alerts
Causes
Resolutions
Summary
Performance Counters
Event Details
Viewing Event Details
Accessing Event Details
What's in the Event Dialog
What Can I Do with Event Information?
Copy an event link
Email events
Mark Problems You've Already Seen
Export Events
Performance Event Details
Event Properties Tab
Symbol Key
General Information Area
Slowest Nodes Area
Stack Area
Getting to the details
Execution Tree or Resource Group?
What are the Chain Links for?
Viewing Variables
Similar Events Tab
Filtering and General Information Area
Event List Area
Find Similar Performance Events
Find identical events
Find similar events by Longest Running Resource Call
Related Events Tab
Filtering and General Information Area
Event List Area
Finding Related Events
Distributed Chains Tab
General Information Area
Chains Area
Performance Counters Tab
Light Events
Exception Event Details
Event Properties Tab
Symbol Key
General Information Area
Description Area
Exception Chain Area
Exception Data Area
Stack Area
Thrown vs Handled
Getting to the details
Show all of the stack
Show parameters
Show lines
What are function offsets?
What are the Chain Links for?
Viewing Parameters
Viewing Member Variables
Viewing Local Variables
Viewing the Source Code
Open the Source Code in Visual Studio .NET
PDB Files and Displaying Source Code
To create PDB Files for release versions
To deploy PDB files
Installing the Visual Studio Plug-in
Using the Visual Studio Plug-in
Modules List Area
Similar Events Tab
Filtering and General Information Area
Event List Area
Finding Similar Exception Events
Find identical events
Find similar events by Where the Exception Occurred
Find similar events by Exception Class
Find similar events by the function at the bottom of the call stack
Related Events Tab
Filtering and General Information Area
Event List Area
Finding Related Events
Distributed Chains Tab
General Information Area
Performance Counters Tab
Event Log Details
Event Properties Tab
Symbol Key
General Information Area
Description Area
Similar Events Tab
Filtering and General Information Area
Event List Area
Finding Similar Log Events
Find identical events
Related Events Tab
Filtering and General Information Area
Event List Area
Finding Related Events
Distributed Chains Tab
.NET Application Resource Utilization
Application State and Resource Utilization
Application State View
Applications - Details
Key Metrics
Trend Reports
Computers
Topology
.NET Application Load
Network Configuration and Utilization
Computer Configuration View
Computer Resource Utilization View
Resource Utilization Metrics
Key Metrics
Trend Reports
Monitored Processes
Monitored Applications
Managing Events
Refresh the Event List
To refresh the event list from the Main Menu
To refresh the event list from the Toolbar
Delete Events
Delete all events
Delete old events
Delete events in the current view
Auto-trim events in groups
Auto-trim eventgroups
Auto-trim event details
Control Communication with Other System Components
Control the Event Display
Number of events to display in the View Pane
Number of events to display per Event Group
Sending Event Notifications
Automatic Notifications through Subscribers
Set the SE-Viewer console address
Create new notification rule
Modify a notification rule
Delete a notification rule
Manual Notifications
Notify a user via email
Copy an event link
Email events
Exporting and Importing Events
Export Events
Import Events
Securing Data Access
About Users and Security
IIS Settings for SE-Viewer
Enabling Security
Managing Users
Restricting Delete and License Privileges
Create a User
Modify a User
Delete a User
Change user information
Change user password
Change user context selection
Sending Events via HTTPS
Computer and Source Management
Computer Management
Application Source Management
Problem Management
Overview
Using the Rules Management Wizard
Viewing Alerts
Viewing the State
Troubleshooting
About The Intercept MMC
Supplemental MPs and Components
AVicode BizTalk Application Management Pack
Introduction
What's New in the MP
Management Pack Requirements
Hardware Requirements
System Requirements
Prerequisites
Architecture and Components
OpsMgr Agent
Intercept Agent
Operations Monitor
Management Console
SE-Viewer
Visual Studio Plug-in
Installation
Selecting Servers
Install the MP
Uninstall the MP
Uninstalling the Agents
Upgrading
Initial Configuration
Overview
Initial Settings
Discovery
Changing the Settings
Configuring the MP
Host Resource Utilization
Failure Monitoring
Performance Tracing
Soap Adapters Monitoring
Available Actions
BizTalk Server
BizTalk Host
Orchestrations
Pipelines
Adapters
Maps
Applications
BizTalk Performance Counters
Viewing Alerts
Viewing the State
AVIcode SQL Reporting Svcs MP
Introduction
What's New in the MP
Management Pack Requirements
Hardware Requirements
System Requirements
Prerequisites
Architecture and Components
OpsMgr Agent
Intercept Agent
Operations Monitor
Management Console
SE-Viewer
Visual Studio Plug-in
Installation
Selecting Servers
Install the MP
Uninstall the MP
Uninstalling the Agents
Upgrading
Initial Configuration
Overview
Discovery
Initial Settings
Changing the Settings
Selecting the Target
Available Actions
Advanced Configuration
Viewing Alerts
Viewing the State
AVIcode Sharepoint Application MP
Introduction
What's New in the MP
Management Pack Requirements
Hardware Requirements
System Requirements
Prerequisites
Architecture and Components
OpsMgr Agent
Intercept Agent
Operations Monitor
Management Console
SE-Viewer
Visual Studio Plug-in
Installation
Selecting Servers
Install the MP
Uninstall the MP
Uninstalling the Agents
Upgrading
Initial Configuration
Overview
Discovery
Initial Settings
Changing the Settings
Selecting the Target
Server Available Actions
Web Site Available Actions
Advanced Configuration
SharePoint Performance Counters
IIS Web Sites Performance
Viewing Alerts
Viewing the State
AVIcode Intercept uX Management Pack
Introduction
What's New in the MP
What's New in Intercept uX
Management Pack Requirements
Hardware Requirements
System Requirements
Prerequisites
Other Requirements
Architecture and Components
OpsMgr Agent
uX Compatible Intercept Agent
Intercept uX Collector
Intercept Management Console
SE-Viewer Config Utility
uX Collector Config Utility
Intercept Management Console
SE-Viewer
Visual Studio Plug-in
Installation, Upgrading & Uninstalling
New Installations
Upgrading the .NET Application Management Pack to Add uX
Upgrading the uX Management Pack
Uninstalling the uX Management_Packs
Getting Started with the uX MP
Overview
Discovery
Activating Application Monitoring
Restarting/Recycling IIS
Deleting Applications
Setting up uX Monitoring
Install the license
Set the path to the Collector
Check the SELog connection
Enable Full Mode monitoring
Add Applications to Monitor
Set the Collector Service Connection
Set the performance monitoring thresholds
Set the Client IP
Restarting IIS
Removing Applications from Monitoring
The Application Code Scan Utility (ACS)
Configuration
Intercept uX Management Console
Overview
General Properties
Performance Settings
Filters
Data Collecting Properties
Client IP Properties
Sampling
Collector Configuration Utility
Web Sites Tab
Advanced Configuration
AJAX Calls in Statistical Mode
Disabled Content
Collecting Tenant Information
Excluding Functions from Runtime Duration
Collecting User Clicks on Page Controls
Enabling Multiple Subnets
uX IP Filtering
Available Actions
Collector Actions
Injector Actions
Templates and Rules
Modifying Template Properties
Rules Configuration
Console Views
Viewing Events
Event List
Exception Event Details
Event Properties
Similar Events
Related Events
Performance Event Details
Event Properties
Similar Events
Session Events
Distributed Chains
Application State and Resource Utilization
Network Configuration and Utilization
AVIcode Advisor
Introduction
What's New
Advisor Requirements
System Requirements
Operating Systems
.NET Frameworks
Other Software
Other Requirements
Hardware
System
Installation Preface
Preface
Preparation
Before Installing
Installation Instructions
Overview
Installation
After Installing
Accessing Advisor from AVIcode SE-Viewer
Configure the Advisor Database
Overview
New Installations
Upgrading
Intercept Reporting Service
Configure the Service
Run the Service
Managing Events and Reports
Controlling Event Storage
Securing Data Access
Remove Application Groups
Computer and Source Management
Computer Management
Application Source Management
Advisor Reports
Appendix - Advisor Database Diagram
AVIcode Incident Utilities
Introduction
Components and Uses
Disconnected Desktops
Network Traffic Optimization
Troubleshooting Process
Architecture
Installation Instructions
Get the Installer Files
Install the Snapshot Utility
Install the Upload Utility
Licensing
Local Storage
Configuring Local Storage
Locating the configuration file
Opening the configuration file
Set the number of events to store
Incident Snapshot Utility
Configuring the Utility
Locating the configuration file
Opening the configuration file
Set the default email recipient
Set the default email message
Deleting/keeping snapshots after emailing
Using the Utility
Opening the Incident Snapshot Utility
Enabling local storage
Do I have any local events?
Send an incident snapshot via e-mail
Make an incident snapshot file
Open the snapshots folder
Clear events
Clear snapshots
Incident Upload Utilities
Configuring the Utility
Locating the configuration file
Opening the configuration file
Set the SE-Viewer location
Set the transmission interval
Using the Utility
Opening the Incident Upload Utility Wizard
Selecting snapshots to upload
Uploading an individual snapshot file
Appendices
Default Performance Monitoring
Functions
Entrypoints
Resource Calls
Custom Action API
Overview
Custom Actions Infrastructure
Custom Actions Applications
Security Risks
Integrating with 3rd Party Systems
Custom Subscribers
Custom Producer API
Avoiding Performance Overhead for Monitoring Time-only Namespaces
Knowledge Base Articles and Solutions
1. Intercept Agent
2. SE-Viewer
3. Intercept uX
4. Intercept Advisor
5. SCOM 2007 MP
6. AVIcode Visual Studio Plug-in
7. Common Issues
KB Appendix - IE7.0.txt File Contents
KB Appendix - IE8.0.txt File Contents
KB Appendix - web.config.remove
Terms
Other AVIcode Products
Technical Support
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