Intercept Reporting Service

Configuring the Reporting Service

The Intercept reporting service has rules for scheduling when data is transferred from SE-Viewer to Advisor.  The TransferInterval is the interval in minutes between 2 different data transfers from SE-Viewer [default = 5 minutes]. The RefreshInterval is the number of seconds database polling to refresh the state of Problem Management rules that should be applied to the Advisor database [default = 20 seconds].

• To set up the Windows service 'Intercept Reporting', open '[drive]:\Program Files\AVIcode\Intercept\SEViewer\SEViewer.config'.
• To turn the schedule on or off, set the value of the attribute 'active' for the Transfer Manager to 'true' (to enable scheduling) or 'false' (to disable scheduling so the service will not transfer data at all ). Restart the service after making the change:

• Set the scheduled time for the TransferInterval attribute value to the number of  minutes. In the following example, the service will transfer data every 5 minutes (the default value):

• Set the scheduled time for the RefreshInterval attribute value to the number of  seconds. In the following example, the service refresh the Problem Management statuses every 20 seconds (the default value):

Run Reporting Service

To run the Intercept Reporting Service you need to:

• Open

• Start
• Administrative Tools
• Services

• Find the ‘Intercept Reporting’ service
• Run the service
• Check for errors in the Intercept folder in the Windows Event Log (or in the service log [drive]:\Avicode\Intercept\SEViewer\Reporting\ReportingSvc.log)

Last update: Thursday, December 09, 2010 02:42:44 PM