| Scenario |
Target Audience |
How to Configure Monitoring |
| Monitoring mission critical and LOB applications in production for exceptions and performance degradations in order to meet service level agreements and keep applications up 24/7 | Network Operations Center personnel | Use Intercept Studio's out-of-the-box default configuration in Operations Mode to monitor for critical exceptions and performance issues. Enable performance counters to determine how system variables such as CPU, memory, network utilization are impacting the monitored software. |
| Network Operations reports a critical exception from a production application that requires immediate troubleshooting. Troubleshooting this issue may require additional runtime information. | Application Support engineers | Add your custom namespace via the 'Monitored Functions'...' button on the Monitoring Settings Tab to gather additional runtime information about your code when the exception occurs. You can also add your custom exception handlers via the Exception Handlers... button on the Monitoring Settings tab to extend the definition of a critical exception. |
| Network Operations reports a performance problem in a production application that requires immediate troubleshooting. Troubleshooting this issue may require additional runtime information, as most of the time seems to be reported as 'Internal Execution Time'. | Application Support engineers | Add your custom namespace via the 'Namespaces'...' button on the Monitoring Settings Tab to collect execution times for your custom code. |
| Network Operations reports a performance problem in a production application that requires immediate troubleshooting. Troubleshooting this issue may require additional runtime information, as the application is running in a non-standard hosting environment. | Application Support engineers | Add the namespace for the environment via the 'Namespaces'...' button on the Monitoring Settings Tab, and enable it as an entrypoint to collect detailed runtime information about the environment your code is executing with. You may need to enable all namespaces first in order to identify that namespace that you wish to target. Product add-ons may also be available for your hosting environment (such as BizTalk or SharePoint). Check with your sales representative. |
Last update: Thursday, December 09, 2010 01:35:25 PM