Installation Instructions

Before installing, be sure to read the Requirements and Prerequisites sections of the manual, and that your system complies with all system requirements and prerequisites.

Selecting Servers to Monitor

When the Reporting Services Management Pack is installed, it will automatically discover Reporting Services on computers that are included in '.NET Enterprise Agent Deployment Group', and then deploy and configure Reporting Services monitoring agents on those servers. If you want to only monitor selected servers, then you need to configure the server list prior to installing the Reporting Services Management Pack.

To include/exclude computers for monitoring, you must modify the list of monitored servers in the  '.NET Enterprise Agent Deployment Group' 

• Open the Operations Manager Console
• Open the 'Authoring' tab
• Select the 'Authoring/Groups' item
• Locate the '.NET Enterprise Agent Deployment Group' item in the list groups
• Open the group properties
• Manage group members via the tabs 'Explicit Members'/'Dynamic Members'/'Subgroups'/'Excluded Members'

Install the Management Pack

• Unpack the files onto the OpsMgr 2007 Server. The package will contain:

• The Handlers [x.y].msi file, where [x.y] is the version number
• AVIcode.DotNet.SystemCenter.ReportingServices.mp

• Install the handlers
• Run the Handlers [x.y].msi file, where [x.y] is the version number, on the machine where the SE-Viewer is installed
• Setup the Management Pack
• Open the Operations Manager Console
• Go to the "Administration" View
• Select the Management Packs node in the 'Administration' tree
• Right-click and select 'Import Management Packs…'
• Select AVIcode.DotNet.SystemCenter.ReportingServices.mp and import it.
• Wait for servers to be discovered see the section on Discovery in this manual for details
• Go to 'Monitoring' 'AVIcode Reporting Services 2005 (2008) Application Monitoring' 'Reporting Services Server state view'
• Wait for all Reporting Services servers to be discovered
• After the management pack discovers all servers, it will deploy the agents to them
• Wait for the agents to be deployed

You can monitor the progress of agent deployment from the OpsMgr Operations Console by looking under  "AVIcode .NET Application Monitoring"Monitoring Agent State, where the agents that have been deployed will appear. If all agents do not appear in that view, you can check the deployment progress for success and failures messages via "AVIcode .NET Application Monitoring"'Management Pack Events'

• Upgrade the agents (if necessary)

If an agent was already deployed to the Reporting Services server from the Enterprise Management Pack prior to deploying an agent from the Reporting Services Management Pack, then the agent needs to be upgraded to update the Integration kit.

• Go to "AVIcode .NET Application Monitoring" Monitoring Agent State
• Select the agent
• Select 'Enterprise .NET Monitoring Agent Tasks' 'Upgrade Enterprise Agent'
• The version of the Integration Kit version in the Monitoring Agent State detail view will change.
• Activate monitoring

Once Reporting Services applications have been discovered, they will automatically be configured for monitoring. In order for monitoring to actually begin, those services must be restarted. Please read the section of the manual about default configuration monitoring for more information.

To activate monitoring of Reporting Services 2005:

• Go to "AVIcode .NET Application Monitoring" Monitoring Agent State
• Select all agents from all Reporting Services servers
• Select the action "Restart Internet Information Services"

To activate  monitoring of Reporting Services 2008:

• Go to "AVIcode Reporting Services 2008 Monitoring" Reporting Services 2008 State
• Select all servers
• Select the action "Stop Service"
• Select the action "Start Service"

Uninstalling the Management Pack

• Go to 'Monitoring' "AVIcode .NET Application Monitoring" Monitoring Agent State
• Select all agents from all Reporting Services servers, then select the action 'Stop Monitoring for All Applications'
• Go to the "Administration" View
• Select 'Management Packs' 'AVIcode Reporting Services Management Pack'
• Delete the Reporting Services Management Pack from OpsMgr
• Follow the instructions below for uninstalling the agents

1) All configuration that is applied for Server Agent remains on all OpsMgr machines where Reporting Services was monitored, 2) Updated version of Handlers remains on all OpsMgr machines where Reporting Services was monitored. To remove the Reporting Services configuration settings manually, log into each monitored server, open the Intercept MMC,  delete the monitored Reporting Services web applications (for Reporting Services 2005) and windows service (for Reporting Services 2008) and clear the corresponding settings in the default configurations.

Uninstalling the Agents

if the Management Pack is still installed, and a monitored server is still included in the '.NET Enterprise Agent Deployment Group' , then the agent will automatically be re-deployed once it has been removed. If you wish to permanently remove the agent from a monitored server, you must first remove the server from the deployment group (see 'Selecting Servers to Monitor' at the beginning of this chapter).

• Open the OpsMgr Operations Console
• Go to 'Monitoring'"AVIcode .NET Application Monitoring"Monitoring Agent State
• Select all agents from all Reporting Services servers, then select the action 'Stop Monitoring for All Applications'
• to actually permanently uninstall the agents, you must log into the remote server and remove the agent via Add/Remove Programs.

To stop monitoring of Reporting Services 2005:

• Go to 'Monitoring' "AVIcode .NET Application Monitoring"Monitoring Agent State
• Select all agents from all Reporting Services servers
• Select the action "Restart Internet Information Services"

To stop monitoring of Reporting Services 2008:

• Go to "AVIcode Reporting Services 2008 Monitoring" Reporting Services 2008 State
• Select the servers
• Select the action "Stop Service"
• Select the action "Start Service"

Upgrading

This upgrade process will 1) update all server agent configurations (including the default configuration), 2) will deploy an updated version of Handlers to all machines.

• Go to the "Administration" View
• Import the new Reporting Services Management Pack to OpsMgr
• Run new Handlers setup
• Upgrade the agents

If an agent was already deployed to the Reporting Services server from the Enterprise Management Pack prior to deploying an agent from the Reporting Services Management Pack, then the agent needs to be upgraded to update the Integration kit.

• Go to "AVIcode .NET Application Monitoring" Monitoring Agent State
• Select the agent
• Select 'Enterprise .NET Monitoring Agent Tasks' 'Upgrade Enterprise Agent'
• The version of the Integration Kit version in the Monitoring Agent State detail view will change.

Last update: Monday, June 07, 2010 12:21:50 PM