Exception Events

Intercept uX reports on exceptions exposed through the window.onError() event handler.

Event Properties Tab

General Properties

• Event Class: Client Side Exception Event
• Aspect: Application Failure
• Component: Unknown
• Source: The name of the application that received the client request. This name is also a link which will open the Application Resource Utilization window for the named application.
• Event Date: The date/time stamp for when an event occurred according to the Server's clock.
• Status: Indicates that someone has applied a rule to a set of events via the 'Rules Management wizard..', in order to properly triage events. This value may be 'New', 'Reviewed', 'Behavior by Design' or 'Deleted'
• Build: N/A
• Computer: The name or IP address of the computer that processed the request.  This name is also a link which will open the Computers Resource Utilization window for the named computer.

Page URL

The page URL is displayed for all exception events, including the URL for pages that failed while executing AJAX code. Page URLs include the following additional data when available:

• queryString
• sessionID
• urlReferrer
• MVC Controller – Applicable for MVC applications only
• MVC Action – Applicable for MVC applications only

Exception Data

This area provides the following data that can be exposed through the exception itself:.

• message: The description of the event
• url: The full URL containing the queryString if applicable
• lineID: The code line number where the error occurred

Stack

The 'Stack' section of the screen displays all function and resource calls that are relevant to the cause of the event.

Stack data is not collected 1) when the first function in the call stack is anonymous, 2) when the client browser is Firefox .

Please see "Your Management System""Exception Event Details" in the "Intercept Studio User Manual" for more information about how to interpret the stack area.

Parameters Tab

The 'Parameters' tab functionality is the same as for other exception event details displayed in Intercept Studio (please refer to  "Your Management System""Exception Event Details" in the "Intercept Studio User Manual" for more information about how to interpret the 'Parameters' tab.).

Member Variables Tab

  Member Variables Collection is not supported for uX Exception events

Source Code tab

The 'Source Code' tab functionality is the same as for other exception event details displayed in Intercept Studio (please refer to  "Your Management System""Exception Event Details" in the "Intercept Studio User Manual" for more information about how to interpret the 'Source Code' tab.). The following bullets describe circumstances under which all data may not be collected for display on the 'Source Code' tab:

LineId information is not collected when  the function is defined in a linked JavaScript file (vs. in the web page file)

Normally, when the calling signature of a function appears in the lines of displayed code, and that function is the next call displayed in the event stack area, that line of code will be marked in red. This is not done when the function call is already at the top of the stack.

Global Variables

This sections holds information about JavaScript variables, as defined in the Global scope of the page’s JavaScript code. Global scope means that the visibility scope is bound by page limits, so these  variables can be visible/used in each function defined on the page and cannot be visible/used in other pages. The following variable types are collected:

• Simple Types: Numeric, Strings, Dates, Booleans, Regular Expressions
• Null-values
• Objects: If the object is complex (i.e. has nested properties), the name is collected but the object is not evaluated.
• Arrays of Simple Types and Complex Objects.

Browser Capabilities

• Browser Type: The short alias of the user's browser, including the type and version (e.g. IE7, MOZILLA FIREFOX). This value is always collected.
• User Agent: This field holds extended information about the main properties of the user’s environment, such as installed FW versions, OS version, browser type and version. For example,  Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 1.0.3705). This information is always collected.

End User Information

• Tenant Name: The tenant name is the string that identifies the business context for each web application request. See Advanced Configuration for information about configuring tenant information collection.
• User Host Address: This value may either display the actual client IP or the address of an intermediary software component, such as a firewall. To display the actual client IP, you must configure the request header on the 'Client IP' tab in the Configuration Utility.
• User Name: The user name is only displayed when the user has authenticated.

Similar Events Tab

Please see "Your Management System""Exception Event Details" in the "Intercept Studio User Manual" for more information about how to interpret the 'Similar Events' tab.

Related Events Tab

This tab displays the currently selected event along with other events that may be related to it based on time. Time based correlation helps to establish cause and effect relationships by grouping Operational, Performance, System and Application events that occur over a defined period. Please see "Your Management System""Exception Event Details" in the "Intercept Studio User Manual" for more information about how to interpret the 'Related Events' tab.

Last update: Thursday, December 09, 2010 12:50:45 PM