As an administrator, you perform nonrecurring tasks to set up and maintain System Center Service Manager 2012. Typically, such tasks require that your user account have the Administrator user role.

In This Section

Section Description

Using the Library

Contains information about tasks that you can perform in the Library pane.

Configuring Administration Items

Contains information about tasks that you can perform in the Administration pane. These tasks help you configure Service Manager for your IT environment.

Importing Data into Service Manager

Contains information about how to configure connectors so that you can import data into Service Manager.

Managing Knowledge and Configuration Items

Contains information about the tasks you use to manage knowledge articles and configuration items.

Managing the Data Warehouse

Contains information about the tasks you use to manage the data warehouse.