Administrators perform nonrecurring tasks to set up and maintain templates for System Center Service Manager 2012 features by using the Library pane. Typically, such tasks require the user to have the Administrator user role. The following table lists tasks you perform from the Library pane.
In This Section
| Task | Description |
|---|---|
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Describes how to construct a change request template to create new change requests. |
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Describes how to create a manual activity template for reuse to help simplify the creation of manual activities. |
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Describes how to create a group. |
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Describes how to create a queue. |
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Describes how to edit a queue. |
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Describes how to add a list item. |