Update Change

The Update Change object enables you to update or close an existing change item.

How it is used

Use the Update Change object to add information to a change item that provides an audit trail of the steps that were taken during a diagnostic Policy.

Configuration

To configure the Update Change object you need to know the ID of the change item that you are updating or closing, and the fields that you are changing.

Details tab

 

ID	Type the ID of the change item that you are updating, or insert a Published Data item from another object.

To add or remove fields that will be modified:

1.	Click Select Fields. The Select Fields dialog appears.

2.	Select the fields that you want to make configurable in the Available fields list and click >> to add them to the Selected fields list.

3.	To remove fields that have already been added, select them in the Selected fields list and click <<.

Available Published Data

Common fields that are used as part of an HP OpenView Operations Service Desk change item are available as Published Data. The names of the Published Data items for each field reflect the names of the fields in the HP OpenView Operations Service Desk client.

 

Name	Description
Login server	The name of the HP OpenView Operations Service Desk server computer.
Login port	The port number used to communicate with the HP OpenView Operations Service Desk server.
Login username	The name of the user used to login to the HP OpenView Operations Service Desk server.

Common Published Data

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