You can use the following procedure to initiate the deletion of a configuration item in System Center Service Manager 2012. Only users who are members of the Advanced Operators, Authors, or Administrators user role can initiate the deletion of a configuration item. Only users who are members of the Administrators user role can complete the deletion of a configuration item.
To initiate the deletion of a configuration item
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Log on to a computer that hosts the Service Manager console by using a user account that is a member of the Advanced Operators, Authors, or Administrators user role.
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In the Service Manager console, click Configuration Items.
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In the Configuration Items pane, expand Configuration Items, expand Computers, and then click All Windows Computers.
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In the All Windows Computers pane, click the computer to be deleted.
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In the Tasks pane, under the name of the computer that you selected in the previous step, click Delete.
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In the Delete Item dialog box, confirm your selection, and then click Yes.
To validate that the deletion of a configuration item has been initiated
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In the Service Manager console, click View, and then click Refresh. Or, press F5.
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Verify that the configuration item you selected is no longer displayed.
Note At this point, the configuration item has been moved to a Deleted Item view that is only available to members of the Administrator user role. An administrator must permanently delete the configuration item.