Preparing to Connecto BMC Remedy AR System

To connect to BMC Remedy AR System, you must install DLL files that are found in the BMC AR System Client. You must install these files on all Opalis Action Servers and Clients.

To install the BMC Remedy AR System Client files:

1.	Deploy the Integration Pack to the Action Servers and Clients that will use the Integration Pack. For more information about deploying Integration Packs, see the Opalis Integration Server Administrator Guide.

2.	Find the following files in your BMC Remedy AR System Client installation folder:

•	Arapi71.dll

•	Arrpc71.dll

•	Arutl71.dll

•	Icuinbmc32.dll

•	Icuucbmc32.dll

•	Icudt32.dll

3.	Copy the files to Program Files\Common Files\Opalis Software\Opalis Integration Server\Extensions\Support\bin on all Opalis Action Servers and Clients that will use the Integration Pack.