Remote Tools have become more robust as SMS has evolved from version 1.x to version 2.0 and new client computer operating systems have become available. In each of the client computer operating systems: Windows 16-bit, Windows 95/98, and Windows NT/2000 Remote Tools Client Agent configuration and capabilities are different. The utilities accessed through the SMS Administrator console also varies by client computer operating system. Remote Tools utilities are categorized as diagnostic, remote functions, and the Ping Test. Installation of these utilities, special configuration considerations in TCP/IP networks, and RAS connections were covered in this chapter.