Remote Tools Client Agent determines whether and how you can access remote clients. You can use Remote Tools to check the current configuration of the client or to help diagnose problems on the client.
When you configure the Remote Tools Client Agent, you can enable the feature, specify which administrators can initiate Remote Tools sessions, and set system options such as policies, compression algorithms, and default protocols.
Note Settings in the Advanced tab do not automatically propagate to existing clients. If you configure these settings after installation, the changes will not affect clients that already have the Remote Tools Client Agent installed unless you use the procedures in Changing Advanced Tab Settings for Existing Clients.
Configure the Remote Tools Client Agent
Remote Tools Overview
Client Agents Configuration Overview