When Ken works with a compliance change request, he needs to easily access the Active Directory Users and Computers administrative tool.

To make it easy to access the tool, Ken creates a new task, Start Active Directory Users and Computers. He saves this task to the Woodgrove Automated Activity – Add Computer To Group management pack. He can later use the new task to start the tool.

The following procedure provides the high-level steps you need to complete in the Service Manager console. For more information about how to create a new task, see How to Create a Task (http://go.microsoft.com/fwlink/?LinkId=199207) in the Service Manager Administrator’s Guide.

To create a new task

  1. Specify the task name: Start Active Directory Users and Computers.

  2. Specify the target class: Change Request.

  3. Specify the management pack in which to save this customization: Service Manager Change Management Configuration Library.

  4. Specify the display category for the task: Change Management Folder Tasks.

  5. Specify the command: %systemroot%\system32\mmc.exe.

  6. Specify the parameters: dsa.msc.

  7. Clear the Show output when this task is run check box.