This activity retrieves one or more Service Manager incidents.
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Design-Time Prerequisites
Run-Time Prerequisites
Properties
The Get Incident activity uses the input properties listed in the following table.
| Display Name | Internal Name | Type | Required | Comments |
|---|---|---|---|---|
|
Affected User Domain |
AffectedUserDomain |
String |
No |
Specifies the name of the Domain Name System (DNS) domain of the primary user affected by the incident. |
|
Affected User Name |
AffectedUserName |
String |
No |
Specifies the user name of the primary user affected by the incident. |
|
Category |
Category |
Integer |
No |
Specifies the type of incident, such as "Networking" or "Printing". The value is the ID of enum (Category –enum data field). |
|
Continue On Error |
ContinueOnError |
Boolean |
No (default is true) |
Determines whether the workflow should continue running if the activity fails. |
|
Incident ID |
IncidentID |
String |
No |
Specifies the unique identifier generated for the incident object. |
|
Search Type |
SearchType |
Integer? |
No |
Specifies the title of the search type used with the activity. |
|
Status |
Status |
Integer |
No |
Specifies the status of incident. The value is the ID of enum (Status –enum data field). |
|
Summary Text |
SummaryText |
String |
No |
Specifies the summary text that describes the incident. |
The Get Incident activity generates the output described in the following table.
| Display Name | Internal Name | Type | Comments |
|---|---|---|---|
|
SM Incidents |
SMIncidents |
Array of System.Workitem.Incident |
Specifies an array of incident objects. |
Errors and Exceptions
Remarks
The Get Incident activity has its own validator to perform error validation on input properties.
Example