Before you set up the System Center Service Manager Authoring Tool, ensure that the server on which you plan to install the Authoring Tool meets all the following requirements.

Server Requirements

You can install the Authoring Tool on a server that hosts the Service Manager management server or on a separate server.

Operating System Requirements

  • Windows Vista (any edition) with the latest service pack

  • Windows 7

  • Windows Server 2008 with the latest service pack

  • Windows Server 2008 R2

Additional Requirements

  • Microsoft .NET Framework 3.5, which you can download from the Microsoft .NET Framework 3.5 Microsoft Download Center (

  • Microsoft Visual Studio 2008 Shell, which must be in the same language as the display language of the operating system. You can install Microsoft Visual Studio 2008 Shell from the Prerequisites page on the Service Manager Authoring Tool Setup Wizard.