You can use the following procedure to create a connector to import data from Microsoft System Center Configuration Manager 2007 with Service Pack 1 into System Center Service Manager 2010.

Important
Before you can create the Configuration Manager connector, you have to verify that Configuration Manager is installed in your environment, and you have to turn on Windows User Account Control (UAC). For more information about UAC, see User Account Control (http://go.microsoft.com/fwlink/?LinkId=177523).

To create a Configuration Manager connector

  1. In the Service Manager console, click Administration.

  2. In the Administration pane, expand Administration, and then click Connectors.

  3. In the Tasks pane, under Connectors, click Create Connector, and then click Configuration Manager Connector. The System Center Configuration Manager Connector Wizard starts.

  4. On the Before You Begin page, click Next.

  5. On the General page, do the following:

    1. In the Name box, type a name for the new connector. For example, type Configuration Manager Connector to Seattle.

    2. In the Description box, type a description for the new connector. For example, type A Configuration Manager connector to site Seattle.

    3. Make sure that the Enabled check box is selected, and then click Next.

  6. On the Select Management Pack page, in the Connector Management Pack list, select System Center Configuration Manager Connector Configuration, and then click Next.

  7. On the Connect to System Center Configuration Manager Database page, do the following:

    1. In the Database Server Name box, type the server name of the server that is hosting the Configuration Manager site database and the database named instance, if applicable. For example, at the hypothetical Woodgrove Bank, you might type woodgrove\instance1 if the Configuration Manager database is on a named instance of Microsoft SQL Server, or type woodgrove if the database is on a default instance of SQL Server.

    2. In the Database Name box, type the name of the Configuration Manager site database. For example, type SMS_CM1.

    3. In the Credentials area, select a Run As account, or create a new Run As account. The user account that you specify as the Run As account must be a member of the smsdbrole_extract and the db_datareader groups for the Configuration Manager site database.

    4. In the Credentials area, click Test Connection.

    5. In the Credentials dialog box, in the Password box, type the password for the account, and then click OK.

    6. In the Test Connection dialog box, if you receive the following confirmation message, click OK:

      The connection to the server was successful.

    7. Click Next.

  8. On the Collections page, select the appropriate collection, and then click Next.

  9. On the Schedule page, in the Synchronize list, set the frequency and time of synchronization, and then click Next.

  10. On the Summary page, confirm the connector settings you made, and then click Create.

  11. On the Confirmation page, make sure that you receive the following confirmation message:

    You have successfully completed the System Center Configuration Manager Connector.

    Then, click Close.

    Note
    The System Center Configuration Manager Connector Wizard may take several hours to import data from Configuration Manager.

To validate the creation of a Configuration Manager connector

  1. Confirm that the Configuration Manager connector that you created is displayed in the Connectors pane.

  2. In the Service Manager console, click Configuration Items. In the Configuration Items pane, expand Configuration Items, expand Computers, and then click All Windows Computers. Verify that the intended computers from Configuration Manager appear in the All Windows Computers pane.

  3. In the middle pane, double-click a newly imported computer. Verify that the appropriate computer details appear in the computer form.

To confirm the status of a Configuration Manager connector

  • View the columns in the Connector pane; the columns contain information about the start time, the finish time, the status, and the percentage of completion.