Administrators perform nonrecurring tasks to set up and maintain templates for System Center Service Manager 2010 features by using the Library pane. Typically, such tasks require the user to have the Administrator user role. The following table lists tasks you perform from the Library pane.

In This Section

Task Description

How to Create Change Request Templates

Describes how to construct a change request template to create new change requests.

How to Create a Manual Activity Template

Describes how to create a manual activity template for reuse to help simplify the creation of manual activities.

How to Create a Group in Service Manager

Describes how to create a group.

How to Create a Queue

Describes how to create a queue.

How to Edit a Queue

Describes how to edit a queue.

How to Add a List Item

Describes how to add a list item.