Use the following guidelines when authoring forms in the System Center Service Manager Authoring Tool. For more information about how Windows Presentation Foundation (WPF) forms work and WPF customization guidelines, see Windows Presentation Foundation on Microsoft MSDN (http://go.microsoft.com/fwlink/?LinkId=194437).

We recommend the following steps when you author forms in the Authoring Tool:

• When customizing existing default forms by adding new controls, first create a new Tab control, and then add the new controls to the new Tab control.
  
  
• Store all customizations of a particular form in a single management pack.
  
  
• Group related controls in a Panel control so you can better handle them as a group.
  
  
• You can drop controls only in containers, such as the Panel container control.