10/17/2008

If you stop or start Mobile Device Manager Enrollment Server, you must also stop or start MDM services and the Internet Information Services (IIS) Administration Service on the computer that is running MDM Enrollment Server.

The MDM Enrollment Server does not report start and stop events for MDM services in the system log. For more information, see the Knowledge Base article http://go.microsoft.com/fwlink/?LinkId=119645 .

To work around this issue, perform the following steps:

  1. On the Startmenu, choose Run.

  2. In the Openbox, type Control Panel, and then choose OK.

  3. Double-click Scheduled Tasks.

  4. From the menu bar, choose Advanced, and then select AT Service Account.

  5. In the AT Service Account Configurationdialog box, choose System Account, and then choose OK.

  6. Open a command prompt window and type the following command:

    Copy Code 
    AT 12:00/i mofcomp %windir%\system32\wbem\scm.mof
    This step recompiles the Scm.mof file.

  7. Close the command prompt window and restart the computer.

To start MDM Services

  1. From the Startmenu, choose Run, and then in the Openbox, type services.msc.

  2. In the Servicesdialog box, right-click SCMDM Enrollment Service, and then choose Start.

  3. From the Startmenu, choose Programs, Administrative Tools, Internet Information Services (IIS) Manager.

  4. In IIS Manager, expand Web Sites, right-click each of the following Web sites, and then select Start:

    • EnrollmentAdmin

    • Enrollment

To stop MDM Services

  1. On the Startmenu, choose Run, and then in the Openbox, type services.msc.

  2. In the Servicesdialog box, right-click SCMDM Enrollment Service, and then select Stop.

  3. From the Startmenu, choose Programs, Administrative Tools, Internet Information Services (IIS) Manager.

  4. In IIS Manager, expand Web Sites, right-click each of the following Web sites, and then select Stop:

    • EnrollmentAdmin

    • Enrollment

See Also