Before you can use remote control in
System Center 2012 Configuration Manager, you must
perform the following configuration steps.
How to Enable Remote Control and
Configure Client Settings
This procedure describes configuring the default client
settings for remote control and applies to all computers in your
hierarchy. If you want these settings to apply to only some
computers, create a custom device client setting and assign it to a
collection that contains the computers that you want to use in a
remote control session. For more information about how to create
custom device settings, see
How to Create and Assign Custom Client Settings.
To enable remote control and configure
In the Configuration Manager console, click
In the Administration workspace, click Client
Click Default Client Settings.
On the Home tab, in the Properties group,
In the Default dialog box, click Remote
Configure the remote control, Remote Assistance and
Remote Desktop client settings that you require. For a list of
remote tools client settings that you can configure, see the
Remote Tools in the topic About Client Settings in
|You can change the company name that appears in the
ConfigMgr Remote Control dialog box by configuring a value
for Organization name displayed in Software Center in the
Computer Agent client settings.
|To use Remote Assistance or Remote Desktop, it must be
installed and configured on the computer that runs the
Configuration Manager console. For more information about how to
install and configure Remote Assistance or Remote Desktop, see your
Click OK to close the Default Settings
Client computers are configured with these settings the
next time they download client policy. To initiate policy retrieval
for a single client, see the Initiate
Policy Retrieval for a Configuration Manager Client section in
the How to
Manage Clients in Configuration Manager topic.