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Saving import templates as XML

Save an import template as XML so that it can be reused in another Service Manager console.

To save an import template for use with another console:

  1. Create a template while importing data (as part of the Import wizard).

  2. Go to the Data Management workspace > Import > View All Templates.

  3. Select the template to save as XML.

  4. Click Save Template as XML. The Save Template as XML form opens.

  5. Click the Browse button to enter a filename and a path for the template.

  6. Click OK to save the template. The template can be loaded into another console using the Load Import Template task.