Use the MOM Operator console to resolve alerts.
To resolve an alert:
- In the Results pane, right-click the alert that you want to
resolve, and click
Set Alert Resolution State to.
- Select one of the following resolution states:
Level 1: Assigned to help desk or local support
Level 2: Assigned to subject matter expert
Level 3: Requires scheduled maintenance
Level 4: Assigned to external group or vendor